Contact BePresent Support

by Jeftay

My screen time often doesn’t update at all, even after refreshing. As this is the reason for this apps existence, it’s hard to recommend it. Beyond that, the “rewards” all seem to be just promotions that the companies are already offering to get you to sign up. Whoop already offers a free month and a free hand to new users, Headspace offers a free month to new users, and so forth. I really want to like this app, as the idea behind it is great, but it - itself - is not great. Update: beyond all the above issues, it turns out that even the timer doesn’t work correctly. Yesterday I definitely went over my limit for screen time, but this morning the app congratulated me for staying under my goal. As to why it has so many good reviews — I got an email from them saying I’d be entered in a contest in exchange for a five star review. Avoid this garbage app.

And the response from the developer didn’t address any of the other issues with this app. Namely that they’re bribing people for 5 star reviews and all the “awards” you can get are actually promotions that are already offered by the companies. The idea for the app is good, but the execution is a lie and should be called out as such.

by Volte

Cannot continue past the “select ‘all apps & categories” page. Why? Because it insists you select everything prior to continuing. Can you edit the categories on that screen? Yep, sure can. But can’t progress unless you select everything. Why? Probably so they can gobble up some extra data you might not want them to have from the onset. Oh but don’t worry, you can edit the categories later.

Cool, then let me edit them now and be content with whatever I care to share with you. It’s not rocket science, it’s computer science, and it’s really not that difficult. Hire better engineers if that’s your problem (best case scenario) or fire your product manager if this is intentionally malicious.

Despicable.

by Isaac_1000

I've noticed that Present very significantly underreports the amount of time I’m using my phone.

For example, it doesn't count the time I'm using incognito mode on safari, which is a bit of a problem because that means Present underreports my screen time, allowing me to inadvertently "cheat," which I really don't like. Also, if you download an app, use it, and then delete it, the time you were using it doesn’t get reported. Those are just two of the “bugs” I’ve found, but there certainly are more.

I was really excited about this app, but if it doesn’t correctly track my time, it just can’t work as intended. I mean, just today I’ve used my phone for more than twice the amount of time than it thinks I’ve used. I know this because A) the built in screen time app says I’ve been using my phone for 2.5 hours and B) when you’re actively reading on your phone for two straight hours, you know it’s been two straight hours because of clocks, but present says I’ve used my phone for a little over an hour.

If they fixed these issues, I’d happily use it. All it needs to do is accurately track what the screen time iOS app says, but it can’t do that, apparently.