Contact Universal Truck Simulator

Contact Universal Truck Simulator Support


Company Name:

About: Universal Truck Simulator (UTS) brings next-gen simulation experiance to mobile
devices, developed with constant feedback/suggestions from players. The game
encompasses a detailed large map which is set in Wesern Germany, featuring real
locations such as Munich, Rosenheim, Ebersberg, Vorderiss, Autobahn and the
beautiful Bavarian mountain range.



Universal Truck Simulator Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Interactive360



Verified email ✔✔

E-Mail: support@interactive360.info

Website: 🌍 Visit Universal Truck Simulator Website

Privacy Policy: https://www.interactive360.info/privacy-policy-apps.html

Developer: Interactive 360








5 Most reported problems 😔💔

4.1 out of 5
Robert
2025-02-27

Some how I ran out of fuel at my home base and now I can't access my trucks o ly will go to the truck that is out of fuel and I have spent real money not much money but real money none the less. If you run out of fuel at your home base start up screen you can't get more fuel or access any of your trucks. Will probably delete the game which sucks I have allot of hours in it wasted I guess.

Douglas
2024-05-29

Game is really really good I just don't see my escort car and I'm playing on Android tablet the 1.14.0 version

Glitched and lost everything

2023-11-02

by Ryan1971

Two weeks ago I would have rated this game 4 or 5 stars. It’s a pretty cool game and in-depth considering the platform. I wish their were more customizable options and I wish you could change everything that’s chrome to the way you want it. Same with trailers, could be nice if you had options to really build a matching show rig. Wheel covers, air cleaners, grille etc…

Why I gave it one star. I had a decent amount of time in this, two trucks, 4 trailers, a garage, and just over 300k cash. My screen randomly went blue while I was being loaded. All the controls where there, just everything was blue. All my lights came on and everything on the truck went to 0%. I closed the game, came back it was back to normal. When I dropped that load off, same thing happened. This time it won’t go away. It’s a week later, several restarts, game, iPad etc.. still blue screen. Tried a load from the cloud gives me an error. At this point my option is uninstall and reinstall then start over, or stop playing. Pretty frustrating. I never got to level 25 so I could load and run heavy hauls.

Game glitched out, once more lost everything

2024-02-23

by O’Conners

After restarting my entire account and updating the game my screen has for the second time glitched out and is now full of yellow,green, black and red lines that block the entire screen like static on a tv. The same thing has happened to me already not to long ago which made me uninstall and delete my more then a year long progress and irl money spent on the game to make a new account and start from nothing once more. I’ve tried to restart my game and my phone but nothing works I bought the American map expansion and couldn’t even travel to the map no matter what I tried. I’ve lost all hope of ever playing again since this is the second time, it is a shame since this game has brought countless hours of content to me but not being able to see the screen or play the game whatsoever because of the glitched out screen makes all possible hope of this game being fun or interesting again seem impossible since it’s a problem that has never been or will be solved.

Wouldn’t recommend this game

2023-11-16

by Toasyboy!

This game doesn’t look realistic, looks like it was made in the late 2000s to early 2010s, trucks are too expensive, and the game doesn’t provide you a truck once you start a new game, we should be given a truck once we start a new career in this game, next, it doesn’t look like the pictures on the App Store, the pictures look like truckers of Europe 3 quality, this game was released last year as well as truckers of Europe 3 was released last year to, so universal truck simulator vs truckers of Europe 3, i’d prefer you to go download truckers of Europe 3 instead they update their game quite often and add more features like more trucks, cities, and more, so if you are looking for a truck game, go download truckers of Europe 3 instead of this game


Have a Problem with Universal Truck Simulator? Report Issue




Why should I report an Issue with Universal Truck Simulator?

  1. Pulling issues faced by users like you is a good way to draw attention of Universal Truck Simulator to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Universal Truck Simulator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Universal Truck Simulator.


Alternatives