Eraser Status

Remove and change background - photo editing has never been so fast and easy.
Erase unwanted background from photos, save images with transparent background
or change it to the one you need with an intuitive all-in-one app.

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Common Eraser Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Eraser app on iOS and Android devices. Solve all Eraser app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Eraser iPhone Issues and Solutions

Eraser iOS app crashes, not working, errors
Eraser iOS app network issues
Eraser on iOS has black/white screen

Eraser Android App Issues and Solutions

Eraser has errors/crashing/not working
Eraser server network connectivity issues
Eraser has black screen

Eraser iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Eraser app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Eraser app crashes or not working on Iphone (iOS):

Close and restart the Eraser app on iPhone
Update Eraser app to the Latest Version for iOS
Uninstall and reinstall Eraser iPhone app
Update your iPhone to the latest iOS version

Fix Eraser on iPhone unable to connect to server/internet connection issues::

To resolve Eraser network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Eraser black/white screen (blank screen) on iPhone:

Follow the Eraser iOS app troubleshooting guide Here →

Eraser Android App Issues and Solutions

Fix Eraser not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Eraser app issues:

Force Stop the Eraser App
1. On android, goto "Settings" » click Eraser app. » click "Force Stop".

Update Eraser to the latest version on PlayStore

Clear Eraser App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Eraser app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Eraser.

Fix Eraser unable to contact server/ Eraser internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Eraser » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Eraser » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Eraser on android.

Solve Eraser black/white screens issue on Android:

Follow the Eraser android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zhansaya Tolepbergenova, developers of Eraser.

11.76% Contact Match

Developer: InShot Inc.

E-Mail: [email protected]

Website: Visit Eraser Website

About this app

Erase unwanted background from photos, save images with transparent background or change it to the one you need with an intuitive all-in-one app. Remove and change background - photo editing has never been so fast and easy. Apply filters, draw, add text and stickers to create original pictures, professional product images, eye-catching posts/stories photos and unique avatars. · blank templates of different formats, e. g. 1:1, 9:16, etc.