Contact Tower of Fantasy

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About: Embark together on your fantasy adventure! Set hundreds of years in the future
on the distant planet of Aida, the shared open-world MMORPG, anime-infused
sci-fi adventure Tower of Fantasy from developer Hotta Studio and publisher
Level Infinite, is now available on PC and mobile platforms globally. Players
will be able to experience an anime-inspired post-apocalyptic sci-fi art style,
freeform character development, and excit.



Tower of Fantasy Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Level Infinite



Verified email ✔✔

E-Mail: support@toweroffantasy-global.com

Website: 🌍 Visit Tower of Fantasy Website

Privacy Policy: https://www.toweroffantasy-global.com/ingame/terms.html

Developer: Level Infinite




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https://toweroffantasy-global.com






3 Most reported problems 😔💔

4.3 out of 5

Tower of fantasy

2023-07-25

by Real Gacha Champ

Let me just start by saying I’m a day one global player ,whose about ready to quit I like the game it’s just the gacha is beyond any that I’ve played before, gear ,stats, rng on top of rng to any new player wishing to start don’t it is not worth the time ,an example of this is grinding for stats I ,we meaning the community have been getting such low scale gear and stats it’s like the game stopped even caring about even throwing a little crump , even buying gear trying to get higher stat’s doesn’t work not only because of rng but because it’s seems developers have forgotten about stats that are needed to partake in some events that are maxed so high it’s not worth the try. Feel free to play the game, it can be fun but you will understand what I mean by low stats, unfair leveling enemy design, levels that are resistant to every element even going up to 80% resist, enemies with iframes that can’t be-halted but u can. The game is starting to lack appeal and balance game play , can’t wait till 2.4 maybe they will nerf more characters and give us harder enemies that 4 to 5 high damage players can’t even beat. Besides the sarcasm go play something that rewards you instead of kicking you for loyalty ,money and dedication. Level 5 is just not it on the global side.

Bad customer service

2023-01-27

by SirKennyTripsAlot

Response to developer response:
I find it odd you haven’t responded to my in game ticket I made but your presence in the response to the review is unavoidable. I have no faith in your customer service process as I have been ignored. This led to most of my disinterest in the game. Stop spending time here and actually respond to the tickets. My ticket still hasn’t been responded to and I will update my review if they ever do make it right. Until then I’m sure this game isn’t what I originally thought it was and I don’t even enjoy it as much knowing I could spend money and have an issue that gets ignored in game support tickets but I have to write a review that gets a response

Vera update: Went to see the new outfits and after trying them on my skin color changed. Tried to change it back and it costs 100 dark crystals. Not even going to bother reaching out to customer support. I used to LOVE this game but it has eroded horribly and the updates constantly mess up stuff that costs money. My crew got deleted randomly one day not by me it just wasn’t there. I spent real money on dark crystals and used some to start a crew. I reached out to customer service and they never responded. It’s been MONTHS as it happened early on in my game and I’ve been playing since release. Now I just login and do daily’s but I can’t feel the same connection knowing issues won’t be addressed ESPECIALLY as a paying customer it’s a huge red flag. Beware

Ugly and bad. New cyberpunk 2077? Plagiarism!

2023-02-03

by Vanhanyu

The game is basically genshin impact but feels less polished. I ran into so many bug or errors. I have fell through the map like 5 times. Game has crashed probably about 10 times or more one time I was in a boss fight had to redo that area. Action doesn’t feel as good as genshin. I can’t even find something to compliment them about cause so many games do it better. It’s pretty much a dead game In china from what I heard and from my 7hours of playing more negative than positive. Combat is pretty flat. Voice acting is subpar. Character model honestly are bad they’re so basic when you really come and compare other mobile game characters even raid shadow legend has better character and that game is god awful! The enemies are just not inspiring. Climbing a rock I fell through the map flying the jet when dashing down to the ground fell through the map. Game was not ready for a release in us buggy game and just not polished should not be praised. Last game that was this unpleasant and unpolished was cyberpunk 2077. Awful game. IF YOUR GAME IS CRASHING THEN IT WASNT READY. Where are the bug tester this should have been a easy fix sad the game industry has people like this making games. Don’t even get me started with there plagiarism scandal they had! Yes you heard me right.. unoriginal garbage! Hope this game dies fast!


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