Company Name: Astraler
About: Smart Printer App & Scan helps you print photos & documents without installing
printer drivers. It supports 7,500 models from a wide range of printer
manufacturers / brands.
Listed below are our top recommendations on how to get in contact with Smart Printer App & Scan. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Smart Printer App & Scan. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
http://astraler.com/privacy-policy
I deleted the app as it was not what I needed, but now have a charge of $69.99 which is on my credit card. I am requesting a complete refund back to my card. Thank you.
by Dragonlance3
I purchased a HP printer only to find it will need the smart printer app. Keeping in mind I was looking for something a bit more plug and play, this was a small bump in the road as it was yet something more I had to set up. Before I can even tell if I will be happy with the printer, a screen pops up to ask if I want some life time membership to it for $70. Or I there are also other options like monthly. I close that not knowing if I will even keep the printer. After continuing through to the next screen it pops up again!
When I close that out, it asked me to write a review and rate the app…..so that is what I am doing. Even before trying it out, I can tell you I am already aggravated with it. The programmers are experts in their field. Fix that so anyone just trying to get started with this will have an easier time. Thankfully I do know my way around this but for someone that doesn’t (or someone that wanted something simple) this can be a frustrating experience.
by Nope Nope Nope 1234
Just received our new HP smart printer for Christmas and when I went to set it up it’s saying I have to pay for a subscription to use the ink?!? That is RIDICULOUS! We wanted an at home printer so that we don’t have to pay to use it. Its also saying if we opt out of the subscription we have to return the ink cartridges that came with it. What a complete and utter rip off. A new (expensive) printer should come with ink without having to pay extra just to use it. Just another example of big corporations trying to rip off and nickel and dime the little guy! Returning immediately!
by Lonewolf3317
Just going to say, I’m not going to pay a monthly, yearly or even a one time fee of $70 when most printers will link to your WiFi network and you can print like that. On the off chance they don’t there’s usually an app from the manufacturer that you download to do so. Same process and the only thing you’re paying for is the items you already bought: phone/pc, printer, internet. Not adding a subscription service into it that you don’t even need. 75-90% of the time
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