Contact KnowBe4 Learner App Support
Company Name: KnowBe4
About: Learn to make smarter security decisions from anywhere with the KnowBe4 Learner
App. With the KnowBe4 app you can access your security awareness training
assigned by your organization and learn anytime, anywhere.
KnowBe4 Learner App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit KnowBe4 Learner App Website
Privacy Policy: https://www.knowbe4.com/Product-Privacy-Notice
Developer: KnowBe4
Privacy & Terms:
https://support.knowbe4.com/hc/en-us/articles/7154599334419
3 Most reported problems 😔💔
Poor design made by a 5 year old
by XRP RICH
This app only offers the convenience of home use. That is the only good thing I can say.
What’s bad? Being timed out 24 minutes into a 25 minute video then having to rewatch the entire 25 minute video again. The same goes for any quizzes that are interrupted. You have to start all over again instead of resuming where you left off.
The screen is incredibly small with no way to zoom in or enlarge the screen to press a true or false button with a normal-sized finger resulting in tapping screen 20-30 times before it acknowledges your response.
Whoever was paid to make this abomination of an app should return the money they were paid and change careers because it’s painfully obvious you have zero idea on how to make a legitimately functioning app.
We do it right because we do it twice
by Ohwrdami
Took 3 training classes got a badge for completing 3 training classes. Classes not marked as completed in the app or online. Retaking the classes & screenshots of my completion now.
Thanks for making me look like a liar Knowb4. Know this before you waste your time. screenshot your completions this thing is buggy as L.
Video playback is hit or miss
by Batmonkeyman
Clean interface. Simplistic. Those are the good points. Unfortunately I have an issue and headache. While trying to go through videos on required modules, it is a grab bag whether or not the video plays or not. Have to exit out of the module and go back in to attempt to view the video again. May have to do this several times out get through something. Android app seems ok in this regard.
Have a Problem with KnowBe4 Learner App? Report Issue
Why should I report an Issue with KnowBe4 Learner App?
- Pulling issues faced by users like you is a good way to draw attention of KnowBe4 Learner App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a KnowBe4 Learner App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KnowBe4 Learner App.
