Helloways Status

Last Updated on 2023-11-22 by Helloways

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Common Helloways Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Helloways app on iOS and Android devices. Solve all Helloways app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Helloways iPhone Issues and Solutions

Helloways iOS app crashes, not working, errors
Helloways iOS app network issues
Helloways on iOS has black/white screen

Helloways Android App Issues and Solutions

Helloways has errors/crashing/not working
Helloways server network connectivity issues
Helloways has black screen

Helloways iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Helloways app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Helloways app crashes or not working on Iphone (iOS):

Close and restart the Helloways app on iPhone
Update Helloways app to the Latest Version for iOS
Uninstall and reinstall Helloways iPhone app
Update your iPhone to the latest iOS version

Fix Helloways on iPhone unable to connect to server/internet connection issues::

To resolve Helloways network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Helloways black/white screen (blank screen) on iPhone:

Follow the Helloways iOS app troubleshooting guide Here →

Helloways Android App Issues and Solutions

Fix Helloways not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Helloways app issues:

Force Stop the Helloways App
1. On android, goto "Settings" » click Helloways app. » click "Force Stop".

Update Helloways to the latest version on PlayStore

Clear Helloways App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Helloways app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Helloways.

Fix Helloways unable to contact server/ Helloways internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Helloways » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Helloways » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Helloways on android.

Solve Helloways black/white screens issue on Android:

Follow the Helloways android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Helloways, developers of Helloways.

About this app

GPS de randonnée et catalogue d’idées de randos & micro-aventures labellisées et sécurisées, this app est l’application partenaire de la Fédération Française de Randonnée Pédestre, ainsi que de centaines d’offices de tourisme et parcs naturels. this app vous permet de découvrir les merveilles naturelles autour des grandes villes françaises et belges : Paris, Bruxelles, Lyon, Marseille, Toulouse, Bordeaux, Nantes, Strasbourg, Lille, Angoulême... Avec l’abonnement CLUB à 39,90 € / an, vous accédez aussi aux itinéraires mythiques : GR20®, Tour du Mont-Blanc, Chemin de Stevenson, Trans’Bleausarde, Chemin de Saint Guilhem, Tour du Pic Saint-Loup, Tour de Belle-Ile-en-Mer, Haute Traversée de Belledonne, Tour des Écrins, Tour des Aiguilles Rouges... Vous accédez aussi au catalogue payant de la FFRandonnée. - 70 % du montant de votre abonnement est reversé pour l’entretien des sentiers et des balisages. this app est la seule app à proposer un modèle vertueux pour l’environnement et les acteurs de la randonnée pédestre. Partez l’esprit libre et dans une démarche durable. Toutes accessibles en transport en commun ! Ils en parlent : Le Monde, TF1, The National Geographic (France), Geo, Brut, le Nouvel Obs, 20 Minutes...