Contact Moonoa Support
Company Name: Wellbeing OS Venture SL
About: Do you want to sleep well? Naturally? With long-term results?
We're Moonoa - an
app that’s not just about tracking your nights but changing the way you think
and behave.
Moonoa has worked with Harvard doctors, psychologists, and sleep
experts to create a program that will improve your nights forever.
Moonoa Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wellbeing OS Venture SL
Verified email ✔✔
E-Mail: contact@moonoa.fr
Website: 🌍 Visit Moonoa Website
Privacy Policy: https://www.moonoa.fr/content/8-politique-de-confidentialite
Developer: Moonoa Sleep
Privacy & Terms:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
3 Most reported problems 😔💔
Terrible
by Greaåt
I was immediately charged for a 7 day free trial.
A Complete Scam
by Exsangus
I tried out this app via a coupon that had me sign up on their website. The coupon said it was for a single 3-month long program. The content wasn’t great, nothing you couldn’t find doing web searches for about five minutes. Many of the paid features didn’t work at all (as in you would tap on them, and nothing would happen). I stopped using it pretty quickly.
Then the nightmare began. They started charging me $69.99 every three months. I never signed up for a subscription, so I went to the site to try to find a place to cancel it. There is none. There is also absolutely no contact info on their site, either.
I did find a place to file a support ticket on their site and asked them about why they keep charging me. No response. I have even completely deleted my account.
I had to file a dispute with my credit card company, and the first charge was credited back to me. I figured they would have fixed it in their system, but sure enough, three months later another charge.
This time they told my credit card company that they had started processing a credit back to the card from their end, so my credit card company closed the dispute claim. They never did place the credit, so I have to open the dispute up again.
Avoid this nightmare and just do a web search about sleep hygiene.
Off to a good start
by Chelseapower
Really like the app so far. Hope to have real positive changes in my sleep soon!
Have a Problem with Moonoa: Sleep Tracker & Aid? Report Issue
Why should I report an Issue with Moonoa: Sleep Tracker & Aid?
- Pulling issues faced by users like you is a good way to draw attention of Moonoa: Sleep Tracker & Aid to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Moonoa: Sleep Tracker & Aid customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Moonoa: Sleep Tracker & Aid.
