My Media Africa Status

Last Updated on 2021-02-24 by Harrison Fortune Arinze Madueke

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Common My Media Africa Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Media Africa app on iOS and Android devices. Solve all My Media Africa app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Media Africa iPhone Issues and Solutions

My Media Africa iOS app crashes, not working, errors
My Media Africa iOS app network issues
My Media Africa on iOS has black/white screen

My Media Africa Android App Issues and Solutions

My Media Africa has errors/crashing/not working
My Media Africa server network connectivity issues
My Media Africa has black screen

My Media Africa iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Media Africa app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Media Africa app crashes or not working on Iphone (iOS):

Close and restart the My Media Africa app on iPhone
Update My Media Africa app to the Latest Version for iOS
Uninstall and reinstall My Media Africa iPhone app
Update your iPhone to the latest iOS version

Fix My Media Africa on iPhone unable to connect to server/internet connection issues::

To resolve My Media Africa network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Media Africa black/white screen (blank screen) on iPhone:

Follow the My Media Africa iOS app troubleshooting guide Here →

My Media Africa Android App Issues and Solutions

Fix My Media Africa not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Media Africa app issues:

Force Stop the My Media Africa App
1. On android, goto "Settings" » click My Media Africa app. » click "Force Stop".

Update My Media Africa to the latest version on PlayStore

Clear My Media Africa App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Media Africa app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Media Africa.

Fix My Media Africa unable to contact server/ My Media Africa internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Media Africa » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Media Africa » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Media Africa on android.

Solve My Media Africa black/white screens issue on Android:

Follow the My Media Africa android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Harrison Fortune Arinze Madueke, developers of My Media Africa.

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