Contact Readeo - Virtual Storytime

Contact Readeo Support


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About: Readeo is a two-way interactive virtual storytime app that gives children and
adults the ability to read the same books together online, whether you’re in
the same room or thousands of miles apart. Readeo’s patented reading app makes
video calls fun, safe, and engaging by combining interactive, digitized
children’s books, with video chat.


 
  2026-01-27

Readeo Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Contact e-Mail: [email protected]


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E-Mail: [email protected]

Website: 🌍 Visit Readeo Website

Privacy Policy: https://www.readeo.com/privacy

Developer: Readeo




Privacy & Terms:

https://www.readeo.com/privacy





4 Most reported problems 😔💔

4.2 out of 5
Cynthia Lewis
2025-06-30

1. Sometimes we do not have any audio 2. Is it possible to remove the choices for us and our grandchildren that peddle witchcraft. We do not want those themes available for us.

No way to contact Customer Service

2025-03-09

by EvaBeach42

Pros The concept is fantastic Cons After many many weeks, we haven’t found any stories the three-year-old wants to revisit. so far, they are either too simple or too in-depth. There are books that use the artistic feel of brown bear brown bear, but the story content is subpar. I can’t figure out a way to make the window where I search for books, big enough that I can actually read the titles of the books without having to open them. I’ve looked everywhere in the app, the only help is for problems with passwords are logging in. The app constantly takes up a significant portion of the screen with a panel on the left that you only need when first starting. It’s worth the 50% off for the first year, but if they don’t make the app more usable from a phone and an iPad, I won’t be renewing.
Wish I could upload screenshots

No customer service

2025-03-10

by Disappointedandfrustrated101!

I loved the app and during my free trial I signed up for the paid plan. Something happened and my account still gives me the free plan but the take money out of my apple account every month. I’ve called and left many messages over the last month and emailed twice with no answer and yet the took money for the subscription again this month. Since I can’t get any customer service, I will be canceling and telling all the people who I recommended to join to do the same. Great concept & app no customer service.

I’m blown away by this app!

2025-03-11

by Al & Pal

I already loved Readeo, especially for its awesome collection of first-rate children’s books and how fun and easy it is to read together remotely. But this app takes takes it to the next level. Everything is so well done and thought through. It loads so quickly and is so natural to use that it’s actually more convenient than just pulling a book off the shelf. Thank you Readeo for this amazing gift of an app!




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