One Cleaner Status

Last Updated on 2024-08-23 by HONG KONG TOPONE NETWORK TECHNOLOGY CO.,LIMITED

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Common One Cleaner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot One Cleaner app on iOS and Android devices. Solve all One Cleaner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

One Cleaner iPhone Issues and Solutions

One Cleaner iOS app crashes, not working, errors
One Cleaner iOS app network issues
One Cleaner on iOS has black/white screen

One Cleaner Android App Issues and Solutions

One Cleaner has errors/crashing/not working
One Cleaner server network connectivity issues
One Cleaner has black screen

One Cleaner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever One Cleaner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix One Cleaner app crashes or not working on Iphone (iOS):

Close and restart the One Cleaner app on iPhone
Update One Cleaner app to the Latest Version for iOS
Uninstall and reinstall One Cleaner iPhone app
Update your iPhone to the latest iOS version

Fix One Cleaner on iPhone unable to connect to server/internet connection issues::

To resolve One Cleaner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix One Cleaner black/white screen (blank screen) on iPhone:

Follow the One Cleaner iOS app troubleshooting guide Here →

One Cleaner Android App Issues and Solutions

Fix One Cleaner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent One Cleaner app issues:

Force Stop the One Cleaner App
1. On android, goto "Settings" » click One Cleaner app. » click "Force Stop".

Update One Cleaner to the latest version on PlayStore

Clear One Cleaner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "One Cleaner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch One Cleaner.

Fix One Cleaner unable to contact server/ One Cleaner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click One Cleaner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got One Cleaner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch One Cleaner on android.

Solve One Cleaner black/white screens issue on Android:

Follow the One Cleaner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HONG KONG TOPONE NETWORK TECHNOLOGY CO.,LIMITED, developers of One Cleaner.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit One Cleaner Website

Privacy Policy: https://sites.google.com/view/onecleaner-privacy

Developer: One Cleaner Dev

About this app

In addition, you can also scan QR-code or barcode, generate QR-code, organize your contacts, categorize your photos, test your network, upload your private photos and videos to secrect space, etc. in our app. - Intelligently identify similar, blurry, burst photos, large videos, etc. • Subscribe to One Cleaner for unlimited access to all features. • Subscriptions can be billed weekly/quarterly/yearly, depending on the subscription plan selected. You can use it to free up space quickly by cleaning up useless photos and videos on your phone with one tap . One Cleaner is a professional mobile phone cleaning helper. By using One Cleaner, you agree to our Privacy Policy and Terms of Use.