Contact Penny & Flo: Home Renovation

Contact Penny Flo Support


Company Name:

About: Love? Adventure? Puzzles? YES! Penny & Flo: Home Renovation has it all. Renovate
houses and solve challenging puzzles with this new relaxing and fun FREE match-2
game! Help Penny and Flo renovate and design mansions in various parts of the
world.



Penny Flo Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tactile Games ApS



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E-Mail: [email protected]

Website: 🌍 Visit Penny App Website

Privacy Policy: https://pennyapp.com/privacy-policy.html

Developer: Penny AI





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3 Most reported problems 😔💔

4.8 out of 5

For Top Players, The Fun is Gone

2025-03-15

by Cindy Ryb

I feel like the fun is gone from this game due to the new levels being so difficult that they’re next to impossible to get through, even with full boosters. It seems like this has been done to get players to spend more money (buy their way through levels by paying for moves, more coins, boosters, etc). We are a top team, but we are losing players because people do not enjoy the game anymore - they have stopped playing. It was bad before with the All Hard Levels Challenge when levels remained difficult until the reset and then went back to normal. Now they are nearly impossible to get through without buying your way through them. That leaves no time to accumulate coins in between new levels because last week’s levels are taking too long to solve.

For months, I have explained to Tactile that players were leaving the game because of this. And for months I’ve been told that they need to find out what players think. They say they’re trying to find the right balance between fun and challenging.

The balance? There is no balance - I feel in an attempt to make more money, you have destroyed the fun of the game. I’m asking you - if you want your top players to continue playing, listen to what they’re saying. You’ve taken a game I enjoyed and made it frustrating and annoying. Where’s the fun in that?

At first, it was awesome

2025-03-16

by Cath%

Now, on level 4221 - I have a hugely different opinion. While the graphics are nice (albeit some rooms are able to be decorated nicely but others are made for colorblind misfits - apparently - ie: colors & styles are just not what I would see “fit”), I have been having issues that “support” can’t seem to answer. I’ve been playing for months now but in the past 3 days, while playing & winning levels, I am not getting any points (aka stars) to decorate with. Support doesn’t read through my questions thoroughly and, depending on who answers, they do not coincide with one another. The characters chat so much so, that quite honestly, I stopped following the story. Every time one character has to chat with another in a phone call (& there’s TONS of phone calls) you have to expend one of your points so they can blah blah blah . At some point, I realized that the characters jump from room to room or location to location so that you’re now working in 3 different areas trying to decorate. It feels now that they are A.D.D. (Absolutely no offense to anyone). Maybe if they stayed in the same room/location there wouldn’t be as many phone calls…Idk…I could go on about other issues but I feel as if there is no point.

It’s got a lot of potential

2025-03-17

by 15cass

I started off playing lily’s garden and finished the main storyline before seeing the game just making up random things to keep it going and got bored, so started looking for more similar games. I found this one in hopes it would be like the add with different types of games but this was also similar so figured I’d try it anyways. The game would be a LOT better if you didn’t have to get so many stars just to get so little into the storyline. Three stars, which consists of several minutes to get to so little in the game, to do three more games and so on, you loose your interest knowing what the next step wil be bc you forgot what the step was beforehand. Lilys started building up with one into two to three and already into the games storyline to want to keep moving forward this one took me over what it seemed 100+ stars to get into the hotel and Im already done and uninstalled the game when it started free ads after deleting the endless “offers”. Great potential for storyline but horrible way to keep someone interested long enough to find out the ending.




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