Contact Tawakkalna Emergency Support

I've did two PCR tests with negative results, first one upon my arrival and the second on my fifth dad but the app still white. I've tried to call ministry of health and the gave me two numbers that must be modified by you in order to turn on green light. so please waiting your call since I'm trying always to call tawaklna with no answer. 0545474579 Regards

2307674172 Petrol33

Done 2PCR and is negative but my tawakkalna is still showing purple. Please attend to enable resume my work as a nurse This is my phone no 053 115 8151

2307674172

As'salam o alaikum I'm a visitor from USA & had two dosage, we came on Jan 31st in Madinah. We registered on Muqeem.sa two dosage & our Tawakkalna app was working 1st day, but from Feb 1st the app is showing incomplete vaccine because of the implementation a mandatory booster for citizen & residents, I have seen so many visitors including me who are having hard time to enter the haram or get permit, being a visitor it doesn't apply on us so why our app is showing incomplete vaccine or ministry of hajj & umrah train the security guards to let visitors in. Being a non Arabic speaker it's really hard to contact ministry of health & reach the right person who can provide information in this regard.. I would appreciate if any upper management take this issue seriously and make an action asap, so visitor got some relief from their decision. Jazak Allah Khair Muhammad Arif Mustafa

I have a covid19 european certificate that i upload trough murraquem before enter into the kingdom i hsd another dose here but my tawakkalna is not immune and say that i have to do another dose... I have a reference number but i csnt contsct you please help

I am reporting a particular issue. I came in Riyadh last Nov 2021, I am fully vaccinated from Philippines. First time I used my Tawakalna, I used my passport since I am still waiting for my iqama. Tawakkalna showed I am immune. After my iqama was released, I register it to Tawakalna, then it showed not Immune. I have already contacted MOH to verify my certificate and send to Tawakalna but no response from them. Please help.

I have a tawakkalna account but my tawakkalna bar code is show nonimmune .i have taken covid 19 vaccine jonson&jonsan .i have a covid 19 vaccine cartificate .please help me what is problem in my account .i want this account close and open new tawakkalna account this is my iqama number 2506632542& this is my mobile number 569174730 .

My family arrived jeddah from Pakistan on 26Dec21, visit visa ...after completing Quarantine period 02PCR report dectect negitive,, Till today Tawakkalna status color is Purple , we called three days before on help line 937 they registerded our complaint , still there is no update no body contacted and color also is unchanged , Please need assistant to solve this issue we are facing problem for making appointments for Umra ....

Hi sir,My mobile is lost so my old mobile number is also missing. Now I have bought a new mobile number. I have changed my new mobile number in Absher. But I could not change the new number in Tawakkalna. The old mobile number becomes OTP Send when the new number is registered. But I do not have an old mobile number. So how to register my mobile number.my iqama no :2479964179 my new mobile no:050 321 1896

Dear Sir, Good morning. I am having problem with my tawakkalna since I arrived here. I finished my all completed vaccine from Bahrain . I have taken 2 Sinopharm & 1 pfizer BioN Tech booster dose. But my tawakkalna showing only 2 doses of sinopharm vaccine. and this is the reason my tawakklana is not showing Immune. it showing only incomplete vaccination. I have been contact many times with ministry of health and tawakkalna but still no one fix my problem.

Every time I register as a visitor I get this message: Please make sure information is correct

Dear Sir. My name is Mohammed Irshad Khan and my iqama no. Is 2251443269 I was vaccinated first doze 24 May 2021 when I arrived India but sad to say I lost my Saudi sim last update of my Tawakkalna was starting June. I am asking faver from your good office to have copy or proof that I was vaccinated of first doze on that time because the doctor want inject my second doze of P fizer vaccine If I can't give on show then a proof. That I already done with my first doze sir/ma'am kindly send me a record or update I am very much hoping from your good office to response

As salam Alikum Respected sir, I have a problem I’m able to get appointment for corona test but if I apply for corona vaccine It’s not going through please help me out

I have downloaded the app but I can't register it says please make sure your details are correct

My name is RAMIL DAQUIOAG . I compleate 2 doses of vaccine already last September 05,2021. But my MEDICAL REPORT In SEHATTY is not yet updated. They input only the SECOND dose . While my first dose is not yet input in the medical report in sehatty, because I use my border number on my first dose. While my second dose I use my Iqama. Just want to transfer the record from my border number to my iqama for my medical repost in sehatty.

Sir/maam I am joevin abao agocoy I was vaccinated last August 19 2021 when arrived Philippines but sad to say my celphione was fallen and broken and tawakkalna apps with roaming number regestered was deactivated or blocked on August 23 2021, last update of my tawakkalna was August 22 2021 I am asking favor from your good office to have copy or proof that I was vaccinated on that time which I stated because the doctor philippines won't inject my second doze of astrazeneca vaccine if I can't give on show them a proof that I already done with my first doze sir/maam kindly send me a a record or update it due to my registered roaming number was blocked and deactivated activated I am very much hoping from your good office to response immediately my request job or work needed its for my health assurance for this covid 19 striked everywhere in the world....

I NEED TO RESET PASSWORD PLEASE HELP ME

I tried to send an email to tawakkalna but I got failure message. Can u provide me any other email so I can contact tawakalna to re check vaccine certificate

My Jawwy sim Number is dead and same no is allotted to other guy.MyTawakalna sign up OTP is delivered to this new guy.Can I sign up my new tawakalna by getting the OTP from this New guy

I attended my scheduled 2nd dose vaccine last September 3, running 3 days now and still not showing in my tawakkalna app that I'm done with my 2nd dose

Hi sir I want to create tawakkalna account but my abser account mobile number is dead. Please help me Currently I am stay India Iqama No. 2306997152 Please send me OTP in my new No. 0571305605 Thanks

am successfully registered in tawakkalna and now I can’t open the account bcz of the mobile number is deaded

Hi sir I want to create tawakkalna account but my abser account mobile number is dead. Please help me Currently I am stay India Abser mobile no 0576993791 Iqama No. 2383708290 Please send me OTP in my new No. 0578184342 Thanks

Fon nabar

I have austra janica 2 nos vaccination done my PCR report not showing in tawakklan

I'm having problem to log in in my tawakalna.Eventhough entered the correct information,it says incorrect. Vaccineted completely already. Thank you.

Been trying to sign up as visitor and it keeps giving me error saying please make sure the information entered is correct. Everything is correct. Why is this happening?

Taken 2 doses of COVID-19 KSA approved vaccine, but its not updated in TAWAKKALNA app, called 937 several times, raised the issued not been solved yet. Vaccination center registered my name with passport number instead of border number is the route cause of the issue. Mail send to MOH as well, but no response from them

Dear Sir, Facing an issue when we upload vaccine certificate from India, I got message from MOH, my vaccine certificate approved, but until now the status showing No record of Infection. how we can resolve it.

My name is Alexandre Jorge Barroso Tenreiro and my Iqama number is 2368442485. I was in Institucional Quarantine from 26th June to 3rd July. I made 2 PCR's during the quarantine, scheduled by MOH. first one on 27th June and the last one on 1st July, as you can see attached. As I see in my Tawakalma app, I believe the dates were uploaded wrongly and I think for this reason it shows that I should do a last PCR. I ask you kindly, to rectify the dates on the system by uploading the correct dates as per PCR certificates attached. I also already uploaded my vaccine certificate and received email confirmation from MOH but not updated on the app. My mobile number: +966537992916 Regards Alexandre Tenreiro

Hi is there anyone can help me? I book an appointment using my boarderline no. for my drive through for first time and got the result ok and it appears to my tawakkalna. But for my 2nd appointment i put the wrong boarderline no.So the result was not appear to my tawakkalna application, but i received the SMS saying my result is ok. So how can i correct it? Or anyone from tawakkalna can help me on this. Thanks

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