Contact Design Creator Space Support
Company Name: Hardline Software
About: New to Crafting? No worries, this app gives you everything (and we mean
everything) you need to go from 0 to hero!
We have over 50 projects with step
by step guides, with crafts for every occasion. Valentines Day, Christmas,
Birthdays, you name it! Every project has cut files you can easily download and
import into your favorite software.
Design Creator Space Customer Service π’
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: π Visit Design Space Website
Privacy Policy: http://cricut.com/privacy
Developer: Cricut
Privacy & Terms:
https://www.hardlinesoftware.com/privacypolicy
3 Most reported problems ππ
Will never let me login in
by Goat Spider
I have a cricut. And although this machine just generally never works and has problems. I continue to try to use it. On apple (since it also does not work with chromebook), i tried restoring my purchase (since I have it all) and finding just a simple login button. There is just NO login or account option. In addition, you cannot restore a purchase, just make a new one. So i deleted this terrible, finicky app. I ransacked the internet for hours trying to find anything to help me. Customer service was no help either. So I am returning my cricut. I will not give it another chance. if this is cricuits way of making people buy a different cricuit, I am glad I got rid of mine. Good riddance terrible app and machine.
Refund
by πΊππππ π³ππ½
I will change my review if I could actually get in contact with someone who can credit back my account, I thought I would try it out with the 3 day free trial and day 4 I forgot about until the money was withdrawn from my account, so I instantly canceled the subscription and have yet to have my funds deposited back into my account and I click on the app to try an find a customer support and thereβs absolutely nothing, no way no how in being able to speak with someone about this matter that I NEVER even Used for that amount of money is crazy!!
Why the low rating
by Bob Potts
I am new. I have begun working more. I was just getting where I was feeling comfortable when the whole system quit working. I worked on maker one day and the next all I am getting is a blank screen. I am subscribed to cricut access so I am assuming either the site is down for updating. If that is so, it would have been nice to know. Trying to get assistance is impossible. Even from the info I have, the phone numbers aren't answered or not working. So, right now I'm very disappointed in the whole set up, not the machine, just the set up.
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