Contact Sta.Navi

Contact Sta Navi Support


Company Name:

About: Tokyo Station Navi is a service to help you get around by providing information
about shops and facilities at Tokyo Station, as well as routes to their
locations. The information includes the availability of restaurants and
facilities, reservations for a bento, and other information to make effective
use of your time at Tokyo Station.


 
  2026-03-18

Sta Navi Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Sta Navi Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JR East Consultants Company



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit TOKYO STATION NAVI Website

Privacy Policy: https://www.jrc.jregroup.ne.jp/station-navi/privacypolicy.html

Developer: JR East Consultants Company





Can I trust Sta Navi app?

Protect your data and wallet. We investigate the developer's website (Gransta.jp), verify they're legit, and uncover hidden scams or complaints.




1 Most reported problems 😔💔

2.3 out of 5

Useless

2025-11-02

by カーミットの神

Can't zoom, can't search, no navigation. It's just a map. The PDF version is more responsive than this junk. And then it's cluttered by ads on top of it all. Awful.




Have a Problem with Sta.Navi? Report Issue




Why should I report an Issue with Sta.Navi?

  1. Pulling issues faced by users like you is a good way to draw attention of Sta.Navi to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Sta.Navi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sta.Navi.


Alternatives