Contact VivaCut Support
Company Name: QuVideo Inc.
About: VivaCut, Professional Video Editor APP for full screen video creating. Whether
you want to make artistic films or simply share memories and funny moments with
friends, Viva Cut is the best Video editor you need.
VivaCut Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 16 Customer Service Reviews 😭😔💔
Wrongfully charged.
I have been trying to subscribe to vivacut but failed They didn't accept my Payment method What should i do? I need it
so viva cut took my money i got a message a few days ago that my subscription has started I tried to cancel it I did but it said no refunds i want my refund I used my moms credit card pls help me
For some reason my viva cut pro won't Upload music, it always says ",failed" I've never had this problem before.
Worst app the developer not responding from 1 month busted took my 1789 deducted en not refundimg unable to cancel subscription that option they removed en sayimg we wont bustedsssssssd of vivacut refund my money or else u wil hav ur fate
This is app is bad I’ve made so many edits before the app started to act up I spent hours working on them, I didn’t use this app for about a week and once I got back in I tapped one of my edits and it went white it was a blank screen I also went into my other edits but they did the same except for one that specific edit was all glitched and it was my favorite edit before all of this happened the app was perfectly good I don’t understand why this app got all jacked up but I’m hella mad about it and that’s not the only thing there’s other things that happen when I try to create a new edit but it’s hard to explain what it does All I know is that y’all need to fix this bug.
I wanted a free trial for 3 days so I could upload my video and then cancel my subscription. I canceled it at Google play but when I opened the app, They still said that I had purchased Pro. I am scared, I don't want to pay all that money. Can someone please help?
This is a question about the app. I have purchased a one time purchase for this app on my Samsung Galaxy phone. I just recently got an IPhone. I there not a way to use my same membership I had before but on my new phone? Or do I have to purchase it again?
I was charged 65$ for a yearly fee I never accepted to purchase, and can’t use the app without it crashing every time I select a video. Also the watermark would still show up on the videos even with the pro version. And after doing what they said to fix that problem, I can no longer download the app bc of the region I am in. Please respond with a way I can be able to get a refund bc I feel scammed with this app.
Please dispute the charge on this account I did not authorize for it to be downloaded and was unaware that funds would be taken from my account. My 8year old daughter had my phone and there should be better guidelines for parental consent before downloading the app itself. I am highly disappointed and wish to be contacted as soon as possible.
I paid for the premium , But now I can't save any of my edited videos , Please resolve this
My junior school grandson is in tears as he has had a message saying he will be charged £50 to have Vivacut app. CONTACT ME ON 01692 538377 so you can tell me how this can be cancelled. Thank you. Roger Gilbey
I just got a notification a few days ago that money was taken out of my PayPal for membership, yet when I go to use the app it’s not showing me as a member. I’m using a new phone, but the same google id
Has potential but major drawback.
by Anyonerelate
This app is amazing. I decided to get the free trial pretty much almost directly after downloading it and playing around with it a little and when I gave the Pro features a go with the videos I was making, I greatly enjoyed the ease of use, aesthetic, etc. Initially, I had considered purchasing the app for the yearly membership.
While I still would like to do that, I don’t think I will until the app stops CRASHING. This app constantly crashes or glitches and it really hinders an editor from getting what they need to get done in a short period of time. Something that should only have taken me a couple hours at most has now kept me up late at night and I’m extremely frustrated that the application constantly keeps crashing and glitching no matter what I try.
Once this issue is fixed I may consider purchasing but for now I will be cancelling my free trial as soon as I actually am able to make the video I originally intended to make. Hopefully next time I try this app it won’t take me several hours out of my day to get it to work around the crashing/glitching issue.
Horrible
by Tehtyu
I don’t know about anybody else experience I can only speak on what I went through with this app. So I was making an edit and at first it was going well everything was working but once they came time to add the music I added properly. Then it split my music into two and over LabStat making it replay while the second song is about to end. And after that when I tried to delete it it told me I can only exempt the audio but every time I click the new audio it wouldn’t put it there it kept leaving the old one. Therefore this app has a lot of technical difficulties and I just wouldn’t recommend it but if you do you want to get an editing app I would recommend alight motion because it’s a little bit more complicated to work but it is 1000 times better than this app.
It ruined all the things I worked on.
by Please Read This Great Review
The title says it all. I made memes and some vines on this app! I am very proud of them. I stopped using the app for a bit because I didn't have anything I wanted to make a meme out of. I come back on. Everything looks the same. I tap on an edit to watch it again. It happen to be a dreamwastaken edit. And well. It was just black. Everything black. All the work was gone.
I go to tap on the others to watch them. Same things happen to those too. I spent hours and hours on a few edits. Just for them to be gone. I want to delete the app. But I'll loose the edits even more than I've already lost them. And I can't figure out a way to restore the edits. I don't know if it's a glitch or a bug or even server issues.
I don't know if anyone else has this issue or not. If so I know I'm not alone with it. A lot of work just down the drain. A lot of people's hard work down the drain. It broke my heart when all my work was gone. Because on alot of them I really loved. Some I could risk losing. But I adored most of them.
So if there's a way to restore them I'm all ears for it. But please just please give me my edits back.
Xoxo mazuko
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