Contact Screen Mirroring Support

Update Jan 14, 2022 Am I supposed to be impressed that the developer responded to my post!? How ridiculous to ask every person here that is complaining about this app, “ Did you encounter any problems?” YES, nearly every review describes a problem. I am not using the app and can’t get refunded. I don’t have time to mess with mess with, nor do I want to send more information to a unidentified party for support right now so I will keep watching a few of these reviews that received the same response and see if they continue to get scammed. Took forever to set up. My Samsung would not recognize my phone through normal network setting so was led to a screen to download “Smart View for Samsung” which is apparently obsolete and no longer in the app store for IOS devices. Researched several “Smart View” apps and this seemed to have the best success with Samsung. While the video cast works, with a little finagling, the quality is not optimal the audio only plays on my phone. The TV is a 4k ultra HD so recent enough that this shouldn’t be an issue. Any suggestions!? I did not see any info in the help section to address this and now have a lifetime subscription that is worth about 1/3 of what I paid for what I am getting.

Do Not buy this app it is absolutely horrible, i purchased it by mistake. Notice there is no contact information about where the company is located, who to contact or what country they are in. Apple tells me they cannot refund my money, but won't provide a reason why. I suspect this company is in a country where they cannot reverse the charge. I believe this was related to Roku, but anyway the program does not work well and Apple CSR admitted that it is quite unusual to not have name, contact and other information in the App Store which I will add is probably a violation of consumer protection laws on Apples part. It's a good thing they so control and take care of their app sale site.

I misunderstood and thought this app would “mirror” like other options but it’s only for your own photos or videos. It will not stream the video trainings I bought it for. I tried to double check via built in customer service prompts, in case I’m missing something. No response to 4 attempts. I’ve requested a refund. I cannot find a phone number so there’s only an undisclosed email from the app to reach the company. If you want to stream any content other than your own photos or video, don’t get this! If you want a company that supports the customer, don’t buy this.