Print Master Reviews

by Platelunch

Opened up PrintMaster yesterday and PrintMaster had been updated, and I hate it. It was so much better before, and it also caused me to lose most of my saved labels, and there is no longer a history tab that saved recent labels I didn’t save. Everything used to be on one screen and was very convenient. Now, I’ve gotta use PrintMaster that makes my work take so much longer. All I needed was a simple app to quickly print labels as I need them for my retail business, several customers have remarked on how simple and quick I used to be able to print labels compared to the dumpster fire of an app I’m now forced to use. Too bad there’s no way to go back to the old app. Please fix PrintMaster

by Spartanian_

Anytime adding a barcode to a label, the barcode goes out of screen view(print view) and can not be adjusted by reducir the font size. Please make the barcode restraint to the screen view(print view) and make font adjust it accordingly. So far is the only issue we have after last app update. A feature that we think is should be add it, is to be able to close PrintMaster while the printer still printing. Sometimes when we are printing lots of labels we have to wait until the printer finishes in order to do shomething esle on our phone, because if we close the all while printer the printer stops printing. Suppot page is in Chinese so no way to comunicate directly with app support.

by Drewcia

Right off the bat PrintMaster takes a full 5 minutes to load. Then, after you manage to create a label it takes another few minutes to find the printer.
After reading the security information it seems that it could be relating all of your emails, txts, and personal information to the developer. Why doesn’t Apple let us block this in the settings? They only let us block notifications and cellular data, not access to all other parts of our phone. It’s time for Apple to step it up and work for their customers and not shady developers.

by Stingerata

The label maker itself performs well, but PrintMaster is buggy and impossible to use to make custom labels. There is no way to increase font size to make use of the entire label, app may or may not place text on multiple lines, print area can exceed the label if you’re not constantly adjusting layout.
I wasted three labels to print one simple text label because PrintMaster isn’t smart enough to see its mistakes. This complicated, poorly designed, buggy app really makes me miss my old dependable label maker without all the bells and whistles that don’t work.

by Cartermoskowitz

When I first got my printer 8 months ago everything worked fine. However for the last 5 or 6 months it has taken nothing short of a minute for PrintMaster to launch and continues to struggle once opened. I can’t even get it so do things like change the font style or add an icon as PrintMaster gives me a message that says “Nothing found here” after it has sat loading for a while.

I have done everything I can to fix the issue on my own but have had no success. Disappointed is an understatement. 😞

by Jkatsuda

I was able to use PrintMaster to print labels using my iPad up until today and now once the printer connects to the Bluetooth, I am not able to get past the home menu. I’ve tried clicking on Lite Mode and Creation Mode and can’t get past that. I’ve tried clicking on the VIEW HERE on the operation guide and nothing happens. How do I access PrintMaster to create labels now???? Since update nothing works!

by Tb2112

When I got my two printers (D30 and M220) I left a five star app review and pointed out some bugs to fix. Things were good and seemed to be on track to get even better. But that hasn't happened. Changes keep making things more difficult, removing font choices, layout flexibility, and make saving labels difficult. And privacy issues are becoming more severe and worrying. A great hardware product is slowly being ruined by the downward spiral trajectory of its software. These printers, and the whole Phomemo brand will soon be extinct unless the company takes immediate and drastic corrective action. All of us can see in plain sight tbe slow motion train wreck in progress,; yet the company seems oblivious to the great harm they are doing to themselves..😢

by Eyedeal02

I love this label maker when it works. But my print history disappeared, then came back, and now it’s gone again. I worked for an hour to create a label (because it’s REALLY difficult to create a multi-line label), and now I can’t even use the template I created. I’ve turned my phone on and off, tried cell service instead of wifi, and fully charged the printer. Nothing. So disappointed.

It’s also impossible to use all the available space on a continuous label. Strangely, I could print using a larger font without issues on the short labels.

by Dizzle McShizzle

The printer works fine, but it takes a full minute for the program’s label screen to come up on my iPhone 12. I assume this is because I won’t enable tracking.

There is no reason that a label app should be trying to get this much information from users. I’ll probably just get a different label maker because of the privacy issues.

by Inyerdreamz

I was able to search for saved labels, now you have to scroll to try to find them. Some were just removed for no reason. There is no longer a recent tab for quick labels you didn’t have time to save or didn’t need as often. I like the new text styles but not as much as the functionality you took away.

by Jaih79

I wanted so much to love this printer and the accompanying app. I was willing to overlook the lack of font options. But that’s where I drew the line.
As a small business owner I need to save and print many labels. I’m not sure what happened recently but PrintMaster takes forever to open and I keep getting an error message every time I try to save anything. I guess I’ll be buying a different printer… so disappointed.

by Vertzalucci

I use this for work every day to make labels for certified letters. It has worked with my Bluetooth keyboard for months. I went on vacation for a week and went to use it today and it won’t do it, the screen looks different, it no longer says ‘keyboard’ next to the font options. If I can’t use this with the keyboard it is useless to me, it is hard for me to type on my phone due to my arthritis. I tried to go to PrintMaster help button on this and there is no option to translate to English so it is useless to me too. Very disappointed. It is too late for me to return it.

by Dah!!!20!!!

App not intelligent enough to show options for device selected. Also, ads in app indicate sale of supplies but when you pick a label it says Uk and Germany only. Shouldn’t be showing USA dollar prices then when you open to see details swap to uk only. Shop has banner at top not movable and blocks view. Fonts look a lot a like. Proportional fonts but apostrophe takes up 3 times space on several of the fonts. Others complained about characters leaving extra space obviously they do not care enough to fix. Basically the fonts are unusable if you care about how the label looks.

by DPGins

I have the M200 printer and do most of my work on an iPad Pro. Updates generally improve apps. But, this update is several steps backward. The previous version finally allowed me to work on labels in the landscape view on my iPad. This latest version dropped the capability. Please bring it back. There are other issues with the iPad version which have been stated by other reviewers that were not issues previously. That’s why I give it only 3 stars at this time. I would have given the previous version 4 1/2 to 5 stars, this version, as I stated is a step back.
Also, it would be nice, for the U.S. version, to convert meteoric to inch measurements. It would make it easier to customize labels if we had a choice.
Please fix PrintMaster .

by Lynziejones

I was really happy with the ease of use and great quality of the labels. BUT all of a sudden, all of the fonts disappeared and only allowed “default font” and stopped giving an option to use a different size label. All options have disappeared.
I would be willing to pay for a subscription to use PrintMaster as it was when I first got the maker, but I am left with zero options and only half of the label prints.

by Pnutbuttr_n_jena

I have no issues with the development of PrintMaster . The only issue I have is that when you open PrintMaster is that it automatically rotates portrait mode and we don’t have the option to work in landscape mode. It’s just a hassle trying work to constantly rotate my screen. I’m an iPad user so it doesn’t make sense to have it only on portrait mode vs those who use PrintMaster on their phones so obviously they are going to on portrait so I am giving this 3 stars until it’s fixed.

by Scullylam

To use PrintMaster now, I had to install it to my phone. Originally I was using my iPad for all my Phomemo printing needs but sadly PrintMaster is useless. Only a portion of PrintMaster now appears in a square. Unable so see anything below the banner area where it shows the selected printer. It is disappointing since past versions of PrintMaster DID WORK on my iPad, and now it isn’t the same.

The three stars rating is for ease of use on the iPhone. Zero stars for its lacking state on iPad.

by TyEd17

At first, PrintMaster was amazing. A true victory for small businesses to help with inventorying and labeling . The issue I have is the barcode stays the same for each new label I create even if I have it changed. I cant successfully keep inventory organized if all the labels print with the same barcode number.

Seem like a bug or something but it’s extreme frustrating to say the least. Then the printer is compatible with any other app.
Let’s fix it !

by MaryKayB

I am on my second printer and easily downloaded this app to my new printer. It was working well, and then I tried to save a template. It was “saving” for hours which meant my label making project was interrupted. I finally removed PrintMaster and reinstalled. Hoping that will solve the problem. This was the same issue I had when using it with my first printer.

by Amosdad

I got this to work with the Phomemo printer which is very good but the printer only works with PrintMaster - so this review is for both the hardware and app.

The hardware Phomemo M110 is excellent and very compact. Print quality is also excellent.

PrintMaster is OK for single labels but complex for multiple labels from data. Once we start talking about using excel data or other inputs (actually only Excel), it falls apart. There is no way to know what is going to print if many rows of excel data is available. It doesn’t show it in the preview or it’s not self explanatory. I am taking away 2 stars just for this.

Other than that PrintMaster is stable on iOS 15, connects well with the printer and hood for single label printing.

by TAZDEVIL8

Just got a D30 thermal label printer last week and I love it! PrintMaster worked great and I printed several labels. Then, today, the Simple Border option just vanished from the Creation Mode. Can only see the Cartoons Borders. Deleted and removed PrintMaster from my iPhone and iCloud. Re-installed and no luck. How can this be fixed?

by Mce99

Great idea, poor execution. Software doesn’t perform as it should. Formatting won’t center, some characters print with extra space. We shouldn’t be the testers. Update, add a star, improvements being made, support is first rate, always a quick response. Still could add some improvements, such as more fonts but for the price it can’t be beat.

by Stayathomeveteran

I have the M220 and I LOVE it. It does everything I can imagine and more! PrintMaster is easy to use and is very user friendly. I love being able to save my past work so that I don’t have to start from scratch each time. The only thing that I would like is to be able to use PrintMaster with a landscape view from my iPad. I use a keyboard case to work and it is rendered useless when using the this app app. Since I can’t work on PrintMaster in landscape mode, I can’t use my keyboard as intended. Please please please, update PrintMaster to let us use landscape!

by Emglyph

The UI can be a little unwieldy but it’s not the worst thing I’ve ever seen. I wish it supported MO2S but I guess it’s on me and my poor memory for buying a bunch of circle labels that won’t actually work in the MO2S. Seems like there’s a lot more than the basic phomemo app too which is kind of weird? Good but wish it supported my printer.

by Smitten Chicken

PrintMaster is quick and easy to learn. Alot of functions that can help format the label. Very convenient. However, I wish there were more options on the font styles and lettering as well as on the photo image edits. Overall, still a great purchase and download.

by Japplego

This little printer takes up almost no space. It’s portable, you can print labels anywhere, lots of options when it comes to label sizes. The label printing quality is very good for being basically a mini laser printer. I’ve been using it for various projects, events for about a year. It’s still going strong. Great buy!

by Darkflame808

I’ve been using PrintMaster for the past year or two and I’ve lived through the ups and downs. Started with an app with lots of bugs which eventually grew into an fully functional app only to then be upgraded to a app with bugs again.

The cycle repeated over and over. I almost lost faith in using this application. However I decided to reach out to the developers pleading for help with fixing the application. I went so far as to do my own testing trying to recreate bugs to present to the developers along with my idea of how it can be fixed.

To my surprise they were very welcoming of my suggestions and eventually resolved all of the problems I incurred. They even implemented features that I requested over time. So I gotta give them props for this application. While it has had its ups and downs. One thing I can honestly say is they have been dedicated to making it thee most fully featured one stop app for all your inventorying and labeling needs.

Thank you everyone!

by Non-cable Customer

It’s great for small labels, which is exactly what I needed and I love that it uses heat instead of ink to print.

The fonts were missing when I opened PrintMaster to use it today, but naturally after writing my review stating that (and trying to reboot PrintMaster multiple times), the additional font showed back up, so I guess that was just a weird a glitch. It seems to be working now.

by Brad Goodman

Yea - the UI is a little strange, (but not too difficult to figure out) - and don’t even get me started on their mastery of the English language - but the software is pretty jam-packed with every feature you will probably ever want, it’s fairly easy once you get the hang of it, and seems to be updated very regularly.

by 10lmm

I love phomemo and using this much for my work and other reason. I am proud owner of 3 different phomemo devices. It is great gadgets for everyone to have! But one problem is struggling with “save files” that keep failed on M110 device. I tried to save my works but it keep say failed to save, try again. Please fix this

by EJD III

One of the quickest and easiest devices to set up and use. PrintMaster loaded on my iPhone in just seconds and found the Bluetooth connection immediately. The software is intuitive. Haven’t tried to purchase additional labels yet, hopefully they are reasonable.

by Mhtoffy

I don’t understand what all the low reviews on PrintMaster are for, one popular thing I saw was having trouble making an account, however if you just Sign in with Apple it’s makes an account instantly, people said the PrintMaster was buggy and I completely disagree with them, it is one of the most responsive apps I’ve felt and it sends it to the printer instantly. Additionally connecting to your printer is surprisingly fast, unironicly I can connect this printer to my phone faster than I can connect my AirPods, a product made by Apple specifically for their phone. Great app, great product, definitely recommend.

by Gtrgal62

Being old school, was thrilled how easy and successful to set up and quickly understand & use. The stickers are a perfect balance of sure stay and able to remove if you want to change. I love it! Been using alot and still havent reached the end of the roll! My daughter picks great Christmas gifts!

by ARareZebra

What can I say, I just purchased my 3rd Phomemo label maker, am I addicted to them, maybe…. I actually purchased my first one years ago that I use for larger labels, then I bought one for my friend who kept asking to borrow mine, and then when I needed to just print out smaller labels for files I went and purchased a D30 and really enjoy all the things I can do with it. The only issue I have with it, is that I can use it in every room in my home, and bc it is so small I am constantly having to remember where I left it last. If Phomemo were to ask me how they could improve it, I would have to tell them that my only request, would be to see if they could make it beep and work with “find my device” on my iPhone. 🙏😆💜

by JustSu

The Phonememo D30 is a good small size label maker, and this app is PrintMaster that powers it. There is a basic choice as the first step — which mode to use: Lite or Creative. Selecting creative allows you to customize your labels and is the one I use all the time. The navigation is slightly confusing (I looked for a “submit” or “next” button for a bit before seeing the checkmark near the top of the screen. That’s how you move from one screen to another while making your labels.), and the instruction manual could be more detailed, but once I figured things out—a quick process— everything worked very smoothly. I’m pleased with the labels and the only problem I’ve had after the first couple of minutes of confusion, is figuring out where on the website I can order rolls of labels with the cute cartoon cats on them. 😺 I can recommend the printer and PrintMaster without reservation. It’s a good deal and a very functional label maker. Thanks, Phonememo! You’re helping me get my creative room organized!!