Contact Mouse House: Puzzle Story

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About: Get ready for adventure in a new match-3 game, Mouse House: Puzzle Story. Play
an exciting Cat and Mouse quest and help smart little Billy restore his tiny
town after a furry fiasco.



Mouse House Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: limpingt@gmail.com

Website: 🌍 Visit Mouse House Website

Privacy Policy: https://www.limpingturtle.com/mhprivacy.html

Developer: Limping Turtle








3 Most reported problems 😔💔

4.7 out of 5

Unplayable level

2022-04-28

by Queenie_high9

I played this game. Thought it cute. Original. Slightly challenging occasionally, for a match 3. But I liked it. Then I came into Level 32. Level 32 cannot be played without a power-up booster selected prior to starting. Prior. And that will only help you make one or two moves. The board will be locked down. Not a move to be played. Unless you purchase or happen to have a purchased power-up available in-game. Otherwise there is not a move to be had. The board is locked down. I am disgusted by this tactic, in principle. What a reprehensible way to create a level and turn your backs on your loyal players. Pathetic.

Cinderella

2022-05-05

by 1910Esther

Hello. I truly do enjoy this game so very very much. It’s my favorite. Why not give a 5 star rating? This is why. I had the game installed on my ip6+ but could only play one level because it would shut down after each level. So I saw an update available so I did it. I was so excited. I thought now I’ll be able to play more than one level before it shuts down. UGH!!!!!!! However, much to my dismay, after I installed the update it WON’T OPEN UP AT ALL NOW. I’m totally disappointed. My favorite game and now I can’t even play it at all. 😢😰😫 Guess I’ll have to delete it after all. 😰😥😓

Unsolvable puzzles

2022-05-12

by Misha4583

I’ve enjoyed playing this game, but I got to level 110 and truly believe it is unsolvable without using a bunch of extra lives. There were other very hard levels, including two that I don’t remember solving, I just magically went to the next level after failing to solve for many many tries. I’ve tried level 110 probably 50 times and can’t even get close to solving it. I followed the link to their “helpful” article on how to solve the hard levels and it is no help, at all. I’m sad that I can’t continue this game, especially since the new update just added 100 more levels.


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