MealMe Reviews

I used Meal Me for the first time two nights ago. I placed an order that said estimated delivery was 55-65 minutes (this put delivery at 6:38 - 6:48 pm). At 6:30 I checked the status and it had updated the estimated delivery time to 7:10 - 7:30 pm. Not happy at this point but I realize estimates change. I checked back in on the status at around 7:00 to find my order no longer existed. No order history no order updates no estimated delivery time. So I called the restaurant to ask if my order was there and they told me that they do not work with any food delivery services, so no, they never received my order. I was scammed. So it’s now after 7:00 and over an hour and a half after I placed my order and I have to stray over (using a different app). We were out of town for a swimming meet for my daughter and she ended up eating later and going to bed later than we would have liked for her to be rested for her competition. This was an extremely frustrating and disappointing experience.

DON’T DOWNLOAD

I ordered a meal for the first time form a restaurant less than 1 mile away while I was babysitting so I couldn’t leave to pick it up. The drop off time came and went and when I went to track it, it said the restaurant was still preparing it. Ten minutes after it was supposed to get to me, I called the restaurant to get an update on how long it would take to be sent out, and they told me a driver had already picked it up. I got on the chat line in MealMe and got a response pretty quickly saying they were so sorry and that they needed 2 minutes to call the restaurant and see what was going on. Another 15 minutes passed and I messaged again asking for an update and never got another response. I then opened another chat room to try to get someone new and no body every responded to that either. I had to send out an email to them requesting a refund on my $20 meal and have yet to hear back. Overall terrible first experience and I will not be using MealMe again.

MealMe claims so much about being cheaper than other apps and being more fordable than other apps but this is the only app that actually cost you more tea buy stuff on MealMe they were trying to sell me a McDonald’s cheeseburger for five dollars whenever on door dash it only cost 1.79 I asked customer service about the huge price increase and they said “ how else do you think I get paid not from your little tip “ and I was stunned. I don’t think I’m ever going to be using MealMe again because of this instance and from instances before where I didn’t receive all of my items but I was still charged the whole price or I really needed help because my food didn’t arrive sometimes but customer service took 3 to 5 days to reach me. This apogee huge inconvenient I would just go with the normal apps that you use instead of this one because it makes it way longer for things such as not receiving your food

This is the worst food app ever. We ordered food for really cheap and then they canceled our order. We tried to get them to send our order to a different restaurant but they kept saying we weren't responding to their messages so our refund would take 5 days. We called the restaurant and they had no orders or history of our order at all. When we tried to call this app they number was for grubhub and then grubhub said they had no connection to this app or even our order and would be placing a report about this app using the grub hub number. It feels like a scam because we used two different phones to order to see the differences in prices and both phones had different prices and deals for all the same items. There's something very suspicious about MealMe and how they reply and work. Will not be using again. Had a friend also use MealMe and when they had the same issue they made a post about it to which this app replied to their post saying to message them on instagram about the order and then the friend was blocked by this app after messaging about it. Please don't get scammed and be careful when using MealMe

When I first downloaded MealMe, I loved it! I would apply promo codes that they would give out daily, stack them up and use them for a good meal, at no cost other than driver tip! Now they’ve gone severely downhill, and money hungry. They rarely give out promo codes, sometimes they don’t work, or are less than what they say, and now they expire in 24 hours. I thought it couldn’t get any worse, but it did. Now instead of regular promo codes, they use “meal coins.” Now I’m not able to use the discount I had previously, and the total of the “meal coins” HAS to be over the amount of the food you’re ordering if you want to use them. Which is honestly, just stupid. Now I can’t even use any discounts unless I want to PAY for them. There’s also less options for delivery now, and the “best option” doesn’t show the full menu. There’s random added fees now as well. I’m going back to grubhub as this is just not worth it anymore. I wish you guys just stayed how it used to be! 💔

I went ahead and put In an order around 12am and it told me that it would arrive in 30mins. After 3 hours of no response from MealMe nor driver it said that it had arrived. I went out to check and this was false. Through out the whole time of me waiting you can see that the driver never moved. When I texted and called the driver it said it was blocked because my number wasn’t on file for Uber eats. After waiting another hour with back to back texting conversations with support they said that the order was still in process and that the driver would be delivering my order within 13 mins. I asked if they can provide evidence and they said the driver will give me a call once they arrive. So I asked them to provide me with the number that the driver will be calling me from and they could not do this. So after 6 plus hours of waiting for my ice cream they gave me a full refund which will take 5-6 full business days to process. DO NOT USE MealMe IT DOES NOT WORK!!!!!!!!!!!!!!!!!!!

I bought a meal from Jack in the box and it’s cost me a total of 17 dollars (including fees and tip). I got a drink in a plastic bag. No burger, no fries, no food. I contacted support and the first offer they gave me was 3 dollars in my card or 4 dollars credit. Huh?! I paid 17 dollars and all I got was a drink and they offer me 3 dollars, a 14 dollars coke. Eventually after 45 minutes or so I managed to get 9 dollars this app credit. Even with that I still had to pay 8 dollars of my own money for a burger and fries. The only thing keeping this from a 1 star review is the fact that the order missing is not their fault, it was the Uber eats driver they got to deliver the food for me. But I still feel I should have had a full refund on the burger and fries and only been charged for the drink. I also feel the lady on support (Vicky) did do her best and the fact that she managed to convince the higher ups to go from 4 dollar credit to 9 dollar credit is pretty solid. I still feel that o should have gotten more money back and was essentially scammed for doing nothing.

MealMe claims in the description that there is no need to download the other apps like DoorDash or Grubhub and you’ll save tons by paying within their app. Until I had recently upgraded my iPhone 11 to iOS iOS 15, that was the case. Now MealMe redirects me straight to whatever delivery service app I choose within MealMe. This causes me to miss out on the $1 and whatever time I would save if I was staying in MealMe. I have actually saved a lot since I downloaded this, but considering this problem, my reasoning for downloading MealMe has become nonexistent. I’ve on multiple occasions also was supposed to get a full refund and they told me that their system tells them I’m getting a full refund. Unfortunately that was not the case and I was still charged $0.01 for an order that either I or the system cancelled. I’m considering deleting MealMe and never using it again. If they can’t get their system right, then they’re going to loose out on tons of customers.

MealMe is a little bit cheaper than DoorDash or Uber eats but the problem is that in general it is unreliable. MealMe itself does not always work, constantly freezes or crashes and sometimes pages don’t load. Customer service isn’t great, sometimes the page fails to load and also have had times where they simply do not respond. Also keep in mind that this app can’t guarantee their delivery times and sometimes finding a driver is slow. Also pickups are annoying too.

All in all you’re saving 2-3 dollars but you’re using a proxy service which means you may order through the this app app but it will then use a bot to put your order into Grubhub or something else. So really a different company is delivering your food but the driver is unaware of it. As a business model that can lead to frustrations with customers. By paying more on a different platform you’re saving yourself stress in the long run

I placed an order today, and the order did not show up under the orders tab for quite some time which left me very confused. I reordered, figuring the mistake must have been on my end. As soon as I reordered both orders showed up under the order tab, and my initial order was marked “completed.”
I tried to open the help tab, which took several attempts and did not load initially. The customer service person I spoke to made an “exception” and refunded me both orders, but they were quite eager to blame the mistake on me.
It seems “completed” doesn’t mean the order has been fulfilled, which is quite misleading. In addition, MealMe consistently displays the wrong delivery fees. Even if I refresh the home page, it will show me a cheaper delivery fee until I click on it, then the fee jumps up! It’s frustrating and inconvenient.
I wish I hadn’t bought meal coins through them, because I am deeply unsatisfied.

One suggestion I would say would be to correct the address information because when you type in your address it gives the county information instead of the town information. So I’ve had delivery people think they are delivering to a different location because they see the county and not town and some towns are named after counties so it would send the person to the incorrect place

The other suggestion I would say is to black out the stores that are no longer doing delivery after a certain time because I spent 15 minutes creating a Chinese food order at 9:20pm for a place that closed at 10:00pm and once I submitted the order they said that the store is not delivering at the time so maybe say “store doesn’t take online orders or delivery 30 minutes or an hour prior to closing”

So I never used delivery apps because of crazy fees. So I tried this one because I also had coupon/this app cash, so I basically saved a lot. I don’t like the notifications since it’s like you sign up but don’t get the notifications at least about your order being done, or it’s being on the way. They have to change notifications cuz those clearly don’t work. I had around $6 dollars in this app cash, and nowhere it says expiration date. So the day I wanted to use them they just went “poof”. I contacted support, but they said there is expiration date. But there wasn’t, they didn’t reply to my messages so I just left it at that. There only date of expiration on those special promo codes, I guess they see people stacking up codes to get better saving. so they decided to use certain hours promo codes. ( and just remove one that were stack up on user’s accounts). Yeah I get it that how business works. In general it’s good that they remove all those crazy fees, but sometimes you can just order from business itself. Might try it again.

We’ve been using this app for quite a while now, and have actually enjoyed doing so. We save money, which is always great. They even give you $3 off every 3 orders. However, there are some cons. Sometimes it takes a WHILE for our food to arrive. This could be due to many factors like traffic, or the restaurant being busy, but I digress. We’ve also had moments where MealMe had issues. Either it put our order in wrong, or it wouldn’t give us tracking information. Just yesterday we had the biggest issue. We ordered and, after an hour, we still didn’t get notified of a driver nor got our food. We contacted customer service and they were great ! They offered a refund, or offered us credit for $5 more than what we spent on the order. We accepted the credit and tried ordering again. Unfortunately, same issue. We eventually were given a full refund. I think something was going on with their servers.

Overall, this app is a GREAT app ! But it needs a lot of work in order to be successful. I believe with more time put into it’s development, it can become my main food delivery app, but right now I get nervous using it due to past issues.

Keep up the work, developers. You have a great concept here, but the execution needs to match the genius of it.

They just don’t stop with the notifications. I use MealMe one time to shop different services, and it was very useful. I really do like MealMe . I did not place an order in MealMe . I only browsed and looked around. (I did not place an order with any food service delivery that night.)

Since then, this app keep reminding me via notifications of certain restaurants that I was checking out and sending me different types of other notifications. I don’t want to get any of those. However, if I ever do use MealMe to place an order, obviously I would want notifications for any deliveries that were sent to me. To my knowledge, there is no way to opt in to only receive delivery notifications and no other types of notifications. Please add this and I will update my star rating.

Note: I see that you want people to contact you via your support email. Unfortunately, because most devs have no concept of privacy and use services like Zendesk and other farmed out support services, I will not be contacting you via your support email.

I had made a mistake and didn’t check to make sure I put the right address in. 2 minutes after making the order I realized that the address wasn’t right. And when I went to cancel the order it wasn’t letting me. So I contacted customer support. The first person I talked to (Abby) it felt like I was talking to a robot. She wasn’t understanding anything I was saying. She wasn’t helping at all. She gave me a number so I can contact the driver and the number didn’t even work. When the order was delivered to the wrong address, I got in contact with a different person (Jescille) . She was so easy to talk to. She understood what I was going through and she gave me a full refund for my order. She did everything she could to help me. I highly suggest for this company to give that lady a raise. She’s the best person I’ve talked to since I started using MealMe.

Had waited longer for my food then usual and contacted customer support for my order. The issue was resolved in a matter of a few minutes and they were so graciously kind to offer me a 10$ credit for the issue of inconvenience with my order. Dale is who assisted me and if you’re fortunate to have him or any other of their customer representatives, you will surely be in great hands! Thank you this app and thank you to everyone working behind the scenes of this amazing app, you guys are all awesome. Been with you guys since the beginning and RARELY ever have issues with my order. For the first time for this to happen to me and be helped in such a kind way, wow, truly awesome. Love you guys thank you so much being the best food delivery app there is!

I had an issue with my cafe rio order. It was delivered without my sour cream I paid extra for and without the drink for the kids meal. Dale assisted me. He was great! He heard my problem, checked my order quickly and gave me a few option to choose from to rectify the situation. Once I decided he was quick to process the refund. Dale was even so nice as to wait for me to respond as I was at work and couldn’t write back immediately. He was understanding, nice, and so quick to fix things. I greatly appreciated his help! Thanks Dale! He even sent me this link so I could do it today after work since I didn’t have the time right in that moment. Thank you meal me for having great employees!

I’ve used both DoorDash and grubhub and I e had problems after problems on both, however I’ve seen an ad for this app for a while now and finally gave it a try today. Not only did it save me roughly $6 just overall which is big in some cases and overall if you’re a big delivery user but MealMe was easy to use and kept me very well updated. Aside from a small hiccup that occurred the overall experience was wonderful, and the customer service representative named Dale was quite nice and helped me greatly! Honestly I’ve been avoiding using delivery services for a while now because of the terrible services I’ve been getting on the other two but MealMe has given me a good experience I’m gonna use it over the other two any day! Will highly recommend to friends and family as well!

this app is a great app for finding good cheap restaurants you might’ve not had the chance to try before, what is the fastest delivery and what’s the most reliable delivery. I think the idea is ingenious removes the hassle of trying to cross reference between apps seeing what’s the cheapest when you’re on a budget. They also allow you to choose in whether you would like to keep your funds or give tips to either the company or driver for the service you get. Although there are occasional kinks when you order the customer service on the backend is phenomenal they provide excellent help when things don’t always go the way you expect. I highly recommend giving this app a shot if you’re on a budget but want delivered meals. Special Thanks to Dale P and Richard Young for being amazing customer service.

I had a long day at work and didn’t feel like cooking. I order a kitchen sink slice with sauce and a cookie. Instead I got a wart attack, no sauce and chips. To make things worst I opened the box and saw flies all over the food. The flies are still in my home as I type this. I was upset and couldn’t eat what I was given. Being able to talk to customer service made me feel better. I like that I was given the choice of a refund or this app credit that was more than the order I paid for. I was going to delete MealMe but the customer service changed my mind and made me want to keep it.

I like this app because it is much cheaper than other delivery apps. I don’t always order food but it’s nice that when I do it won’t cost me $30+

The delivery price compare function is so useful, I will be using MealMe a lot!!

Great app!! Best way to find the cheapest food delivery service. If u order food online u should get MealMe

I mostly use this app to pick the right food delivery provider. I order food delivery almost every day so MealMe has helped me quite a lot!

So easy to use and cheap. Highly recommend.

MealMe is just what I needed! Practical, easy to use, and a lot of help when looking for the best deals!

this is an amazing app

I’ve been using the beta version for months and now refuse to order food without checking this app first. Ive saved so much money by getting the cheapest deal on delivery.

Best new food service on my phone.My first order went exactly as I needed,saved time and got the delivery super fast!!Will use all the times I will need food delivered.

My favorite food app ever. Instagram but for food!

Cool! This seems too good to be true—-I can save 15 min each day with MealMe since I won’t have to search for all places near me that deliver (by cuisine! Yay) AND I’ll know the delivery cost upfront. Bravo!

MealMe is amazing. It’s the only app that tells me what food delivery service is cheapest and what reservation service every restaurant is on. One stop shop for ordering, making reservations and posting food pics.

Way better than switching between like 5 different food delivery apps to find the cheapest deal. Plus, some restaurants are only on one or two delivery services, and MealMe aggregates all restaurants together. I just hope they come out with a Time comparison update soon!

For a while now, I’ve refrained from ordering food through food delivery apps because of hidden costs. this app is trying to fix that; they show me what’s nearest and what’s cheapest! I love that they tell me which platform would be the cheapest to order from. I order food delivered to me roughly 3-4 times a week, whereas before, I would never

I just downloaded this app because I saw it on social media. Used it to search for a cuisine and found a restaurant super easily. It’s awesome that it tells you the cheapest delivery service for every restaurant. The popular, cheapest delivery service, and quickest delivery bins are helpful too. I just posted my first food picture to this app social, which let’s me keep track of restaurants.

Food delivery was great

doesn't give refunds even if it's the apps fault😐 I placed an order for this app for the first time and it said my order would take 40-50 minutes but the time kept getting longer and longer so I called the restaurant and they said that my order was ready but no one was there to pick it up, so I checked the tracking app and turns out there was never even a driver assigned to pick my order up. 😐Contacted customer service and they said to "wait cause it's peak hours" but I literally ordered my food at 11:12PM. In conclusion, don't order from this app, it's very much a scam and waste of money

aited over an hour to be told post mates canceled my order. Then customer service just said nothing they can do but refund me which will take 1-10 business days or put money into my account. What the heck seriously! This horribly poor customer service and company. Never ordering from here again!

Food always come wrong asf shitty ass customer service chat too

It’s been 3 hours I still haven’t received my food ..! I want my money back

This is a Scam do not use this app. I was scared out 33 dollars and my food never came.

You took $30 of mine, give me my money now

Took my money and didn’t deliver my food , give me my money now