Company Name: 2121 Atelier, Inc
About: Jumbo Privacy is your Privacy Assistant.
Headquarters: Brooklyn, New York, United States.
Listed below are our top recommendations on how to get in contact with Jumbo 5. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Jumbo 5. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 2121 Atelier, Inc
E-Mail: support@jumboprivacy.com
Website: 🌍 Visit Jumbo Website
Privacy Policy: https://blog.jumboprivacy.com/privacy-policy.html
Developer: 2121 Atelier Inc
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Get Pricing Info for Jumbo Privacyhttps://blog.jumboprivacy.com/terms-of-use.html
https://blog.jumboprivacy.com/privacy-policy.html
in no way did i authoriize this place to get into my money . put it back in my account .
Won’t let me cancel a subscription, I followed all the instructions but the options they describe aren’t even there in the app. No phone number. Trying to take $106.99 from me despite having cancelled over SIX months ago. STOP Jumbo, this is fraud.
I actually deleted and unsubscribe immediately after downloading this app because it didn’t not work. And the still took $99 out of my account. With no way to contact anyone. This is horrible! The worst company ever!
I need to cancel my scription because the app was messing up my phone kept opening and closing and I couldn’t cancel because of the problems the app was causing please cancel my prescription it was so hard to get in contact with y’all
I downloaded jumbo app June 26,2021 and did the 7 free days but on June 27,2021 decided not to keep the app tired of seeing all that pop up then today at 7pm they took 160.86 out of my account and I was not subscribed to them or authorized any payment to them and I have screenshots showing I did not subscribed . I also email them with no luck .!!. If my money is not refunded by Monday or I don’t get an email I would contact my bank fraud .
Jumbo wouldn't cancel my trial then they took $100 from me !!!!! NOW I CANT PAY MY RENT !!!! IM GOING TO TRY TO GET MY MONEY BACK ..THEY JUST TOOK IT OUTAN HOUR AGO AND IM TRYING TO GET AHOLD OF THEM NOW..PLEASE SAY A PRAYER FOR ME
I didn't agree to pay 99.00 for this service. Stop trying to take it out of my account.
Hi there I recently received an notification from my bank today claiming the that a payment of £97.99 was taken from my account. As I don’t have the available funds to cover the costs each month. I wish to cancel my subscription and claim a full refund. Please. My plan was to pay only £13 each month. I want to cancel. Can you help as I need to money to pay my months rent and broadband.
Attempting to cancel the trial but its not allowing me to, nothing comes up under manage subscriptions. I emailed support and hope that takes care of it.
Complete fraud, click any of the contact pages. they are all blank or 404 errors, same 404 error if you fill out their nonsense 'contact support' form, when you click submit it's a 404 error. Charged me 100$ with no way to contact or get a refund. DO NOT TRY THIS TRIAL
by Sarek
Really love someone is taking the time to make this issue prominent and front and center, however I could not ever finish setup. Your mileage may vary, but for a subscription this is crazy unacceptable - a website would not crash in this way and you don’t have that as you only get the app. Also, you can’t seem to add your email aliases so you only get to check one email and number (no google voice or home / voip numbers).
After getting to the “Instagram” phase I noticed it stalled and eventually unexpectedly quit. Re-opening app resulting starting over at step 1 - LinkedIn. It crashes whether you skip or re-login with saved account. Rebooted iPhone X running latest non-beta OS (13.6.1). Same experience. Sigh. 64 GB free local storage.
All I can say is not ready for prime time, but the marketing images and branding looks tip top.
by Heinet
I subscribed to the the service and all seemed well. After a time I started having intermittent LTE and WiFi connectivity problems. I couldn’t keep an internet connection for more than a few seconds. Then after a couple of days the problem went away again for a time only to show up again. Rinse and repeat. I contacted Apple support, went though all trouble shooting steps including a full factory reset. That mostly seemed to fix the issue until after about half an hour, all of my apps had been reloaded. That was my first clue. It occurred to me this began around the time I downloaded Jumbo. I deleted the app and haven’t had a problem in 24 hours. More time is needed to be sure it’s the cause, but I strongly suspect somehow it is blocking some exchange needed to connect to websites, or is somehow otherwise interrupting my connection. I’ll will keep it deleted for at least a week and see if the problem re-emerges.
One week in and no more internet connectivity issues. I’m relieved I don’t need to pay for a repair, but disappointed this app causes this problem. Developers: pay attention and fix this critical bug!
by Theresag777
I enjoy what this app does, it makes you aware of so much stuff that tracks you, it is not a completely free service but I think the security is worth paying for.
***why I had to delete the app:***
After my free trial ended I would go back in to just scan my email and apps. I then noticed my phone would barely hold a connection to wifi or to my 5g. I couldn’t even load a simple google search so I searched all over for what it could be for days, looked online, deleted apps, restarted my phone multiple times etc. I deleted this app out of curiosity to see if it was messing with my phone because it’s a VPN. My phone immediately went back to normal, my wifi and 5g are working just as they were before I downloaded the app.
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