IME West app not working? crashes or has problems?

IME West Status

Last Updated on 2021-08-31 by UBM CANON LLC

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Common IME West Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IME West app on iOS and Android devices. Solve all IME West app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IME West iPhone Issues and Solutions

IME West iOS app crashes, not working, errors
IME West iOS app network issues
IME West on iOS has black/white screen

IME West Android App Issues and Solutions

IME West has errors/crashing/not working
IME West server network connectivity issues
IME West has black screen

IME West iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IME West app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IME West app crashes or not working on Iphone (iOS):

Close and restart the IME West app on iPhone
Update IME West app to the Latest Version for iOS
Uninstall and reinstall IME West iPhone app
Update your iPhone to the latest iOS version

Fix IME West on iPhone unable to connect to server/internet connection issues::

To resolve IME West network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IME West black/white screen (blank screen) on iPhone:

Follow the IME West iOS app troubleshooting guide Here →

IME West Android App Issues and Solutions

Fix IME West not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IME West app issues:

Force Stop the IME West App
1. On android, goto "Settings" » click IME West app. » click "Force Stop".

Update IME West to the latest version on PlayStore

Clear IME West App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IME West app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IME West.

Fix IME West unable to contact server/ IME West internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IME West » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IME West » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IME West on android.

Solve IME West black/white screens issue on Android:

Follow the IME West android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UBM CANON LLC, developers of IME West.

About this app

This is the official app for IME West 2021.