Are you having issues? Select the issue you are having below and provide feedback to Mascot.
- Struggling to find oc
- No dark mode
- No note taking function
- No online/offline indicator
- DM page removed
- Glitchy and can't make characters with story line
- Pedophiles, racist people, and cyber bullying
I can’t get into my account and it keeps saying bad url when I try to get I. And use the app
My app is saying error and a the pacific host name can not be found,when I got to my characters it just closes the app for me and my dm I can’t see anything on it at all
Hello, mascot wouldn't work at all the whole day, it says there's no internet access but I'm using my wifi and I tried to restart my phone but it still wouldn't work, I even tried uninstalling the app and then installing it back but it wouldn't work and now I can't log in. Please give me a solution.
The app isn’t working, it says “failed to connect to servers”. The SSL connection isn’t working.
does anyone actually know how to get their account back after logging out
I don't know if this happen to everyone but its saying there's an internet issue and i uninstalled the app and now cant get in my account
I don't know if this happen to everyone but its saying there's an internet issue and i uninstalled the app and now cant get in my account
FIx this please...
MASCOT APP IS NOT WORKING IT WON'T LOAD PLEASE FIX IT !!!!!!!!!!
Mascot will not load it keeps saying no Internet connection but all my other apps that require Internet work just fine so I know it's not me
Ive been uding mascot for almost a years and ive never had a problem like this.i try to get on to RP, and nothing loads. Its all blacked out. i can switch between seeing gs and templates, but whats the point if nothing shows up? I cant even look at my characters. Ive reset my phone, and redownloaded the app. Its obviously not me so it has to be something at HQ or something
It won't let me on the app, saying I have no Internet access when I do. Needs fixed as quickly as possible!!!
For those that wanna' roleplay on an app that has no voice feature to maintain their anonymity, you can try Everskies and join a roleplay club. There's also Party In My Dorm. Mascot has been down for 6+ hours now.
Still not working. Still staying in don't have internet access. According to a review, this has been happening since at least the 20th so I'm a bit worried. Is it working for other people or is it just entirely down? Thanks for the update on support, Mackie. That's a little soothing to know.
I cant log into my account, it says "a server with this specified hostname could not be found" Please fix it soon
Bro It keeps saying the SSL message Mascot Please fix this. My internet is fine but mascot isn’t working.
I’m trying to sign in to get into my my account and the app won’t let me, it keeps saying “the request timed out” and it’s getting really annoying because I use the app to relax from difficult days.
I can’t see my dms every time I go see it it keeps saying it’s an internal error And I logged out and now I can’t log anymore, quite panicking now
The app says there are no Internet even though I do have Internet. I hope in the afternoon the servers will be back. It's such a great app and I enjoy it alot. So thanks for making it and fixing the issue
This is so annoying, it keeps saying my internet isn't working when it is and it won't load up my dms
It keeps telling me “A server with the specified hostname could not be found”
Nothing is loading and it says "There seems to be no internet access", but I do have internet access and no other app is having connectivity issues. I tried uninstalling and reinstalling, deleting cache and data. Now, it won't let me log back in and keeps displaying the same "There seems to be no internet access" at the bottom of the screen.
it says it was an internal server issue so i thought the app was just glitching so i deleted the app and reinstalled. and now it won’t let me log back in. :( it keeps giving me an SS error message. happening to anyone else?
I'm no stranger to having crashes but I've never had a crash so bad that I'm unable to access the app anymore
I have tried to log in into my account with 3 different accounts, tried by google, apple and phone number and all what I get is ‘ couldn’t find a sever with the hostusername ‘ or whatever it was, im so stressed that I won’t be able to load back in and I have tried with 3 different devices!! Did I get banned without even being told why!?
Mascot was great until you all started messing around changing it has been a nightmare have to keep refreshing some time 3 times to see last messages sent to me. Now I can’t even get in I get the message Error a server with the specified host name could not be found I’m lost without my Mascot
Btw so i emailed mascot support and they told me this so if you want to know why the servers are down. We have one server down, and unfortunately the issue comes from Amazon AWS which is our cloud provider. If they don't fix it on their end first, we can't fix our app. Please stay patient while they sort it out. Your chats and everything else on Mascot is safe and not deleted. Once we get the server up, you'll be able to access them as usual. Please help spread the words! (Post this on the Plot page if you can please!)
When I try to open the app it says "There seems to be no Internet access." However i have Internet access. Nothing will load, everything is blacked out and I can't open ANYTHING.
Pls fix it says there is no wifi connected and that the server is down PLZ FIX I JUST WANNA RP 😭
Can't dm people anymore so I deleted it and redownloaded it but now I can't sign back in and I'm stressing out because I can't talk to my friends and see if it's happening to them too. PLZ FIX YOUR DAMN APP
Complete guide to troubleshoot Mascot app on iOS and Android devices. Solve all Mascot app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at offerstemple inc, developers of Mascot.
Contact e-Mail: [email protected]
Customize the aesthetic and vibe of your roleplay and stories by uploading unique covers, background images, and setting distinctive colors for each character. Only on this app can you customize and switch characters in live chats and publish roleplay stories for others to read. Whether you’re a literate roleplayer, or a FanFiction writer, it’s super easy to visualize your content into texting or Otome style visual stories. You can play multiple characters at the same time with our character switch feature inside the chat. Discover roleplay chat rooms in different AUs to meet new roleplay partners. Upload all of your original characters, customize their gender, sexualities, pronouns, likes, dislikes, special powers, and more! Get VERIFIED to have your roleplay stories featured on the homefeed! this app is the best app to find roleplay partners and groups. Now you can swipe through OCs to match and roleplay with new partners. Keep swiping till you find a fandom and character that matches your interests. Huge shoutout to all of the contributions and the OC designs on Mascot store made by IG: @devilish_23 thank you so much! Use the Narrator feature to switch between narrations and dialogues. The best part, you can collaborate in real time with friends! Literally everything! You can even make an immersive Y/N that allows your readers to insert themselves into the story! Check out everyone else’s OCs and make new friends! We would love to hear your thoughts about this app!