Contact RadarOmega Support

by Tman22fan_a

I tried dealing with it and not it’s gotten to me.

The app is great if it works. It has more features for less compared to some other apps like radar scope but it doesn’t matter if the app fails to load. I’ve tried countless times to get it working, and to be fair it did work for a little while but would crash and stop working every once and while. But now it just plain doesn’t work.

When I open the app it takes about three minutes to load all the different ui elements but the map stays black. Tapping on anything takes a good solid minute to respond (if it even does) and it’s down right unusable. If the app worked, five stars but it just crashes and stays slow.

by 294bss

Without any doubt, no other developer’s radar product has given me the satisfaction in seeing not only the progress of the application’s features but the excellence of the customer service in such a short period of time. Please continue to excel!!

Would certainly choose this application over most other apps; the subscription prices are quite fair considering the quality and content and the detailed user’s guide. I’m considering to subscribe again pending authorization of developer given my opinion above.

There are a lot of new features that make this application stand out and the staff deserves some kudos for the work they have done. The updated manual will be indispensable to get the most out this high quality features

I regret the changes in my opinion since the original review. This application is much more suited for a professional meteorologist or storm chaser; their inability to respond as often reflects this. The website needs a caveat informing the subscriber not to expect responses within 72 hours

I suggest that your Radar Omega app description contain a caveat indicating that the software is mostly intended for meteorology associated professionals; this way, the user does not expect to have full knowledge how to operate its many features. It is quite regretful that you had to mention that I asked more questions than anybody else. I hope that your future customers do not find themselves in the same predicament.

by Admccroan

Overall, this is great weather app, with lots more than just radar. RadarOmega has things RadarScope doesn’t, like manual storm tracking, live webcams, volumetric 3D radar, tropical weather tracking, model data, and more. RapidSweep is a welcome addition with the latest update, which allows you to see the radar scan in near real-time. But the app is laggy, especially when viewing volumetric 3D radar. Even with the latest hardware I found this feature almost unusable. Even doing the most basic thing (like viewing the radar) the app frequently refreshes. One second you’re looking at the radar and the next you’re looking at a black screen, then the map layers and data start to populate. There’s also little UI annoyances like there being two county lines overlays on top of each other that don’t line up. The menu is ugly and difficult to navigate; it just doesn’t look polished. I really WANT to like RadarOmega, and I will continue to use the app for those moments when I want to track a hurricane or view the latest model runs on the go, but for an everyday, reliable, stable radar app I’m sticking to RadarScope…for now.