Contact Furnished Finder Support

by Avid Risk Player

The biggest issue I have with this app is that it seems like it is designed for lower priced markets and does not fit with higher priced markets. The max budget range you can select is $3200+. In our market there is no such thing as a house that is anywhere close to $3200 per month. On the low end they are $6000 and go up to $12k for standard houses. Beach houses can be $50k a month. The fact that this company expects you to email every single housing request to find out what someone's actual budget range is seems ridiculous. How about you just add price ranges or change your function to allow someone to put in their actual budget amount. Someone that has a budget of $4,000 is listed at $3200+ and in an area that starts at $6000 means a lot of landlords will need to waste their time to find out that this person's budget is nowhere close to what they have to offer.

Also this site doesn't he seats a lot of leads for us. We also use airbnb monthly stays and 100% of our bookings come from airbnb and we have not gotten a single tenant from FF in the 15 months we have been listed on the site. Not sure if FF users are just looking for lower priced rentals or if airbnb is just that much better in the monthly rental game. Either way we will not be renewing our membership if FF doesn't fix this issues and we continue to not generate leads from the site.

by Hdavidson98

There are a few things the app could improve on, for instance if you favorite a property and it gets removed by the landlord afterwards there is no way to remove the listing from your favorites even though it is blank. Also, if you switch to the map view to view properties and try to expand your search grid the app will not do this. You can do this online through their website.
My biggest disappointment is that the landlords are not required by this FF service to respond to messages or keep their calendars up-to-date. I have a dozen requests to book messages that never even get opened, and then some where the landlord writes back to state they are booked until the following year even though their calendar shows them as available.
I have been successful once in booking a property through this app while working remotely for a year now. And it was a wonderful experience. However I am unable to find consistent housing through FF. Several times now I have gone back to using AirBNB and VRBO because of the lack of response on my listing requests and messages through FF.

by Looking For Peace!

The nurses I get from Furnished Finders are great! They are CLEAN, know their needs, and mostly pay on time.
Some people don't even register with FF and just send you a private message. Many are just thinking about it and may not be interested. Or, they may say they want it even after a background check, but then when they change their mind they don't let you know.' Some send me messages and I try to respond right away, but they don't let you know that they are not interested. Some ask me questions that are answered on the FF website. Many want a discount even $300 or more less. It takes a lot of time to find a good tenant and when they only stay 3 months, it is becoming a waste of time. I cancel 1-2 vacations per year for indecisive prospective tenants and am thinking of canceling my membership just before it expires.
People should register on your website and not have access to me independently. You should also advise good tenant behavior including not taking furnishings with them when they leave. Maybe have a short video to watch before using the website. And, stress professional communication as I don't need to be insulted as I was recently when someone wanted a month-to-month and my description says 3 months or more.