Sunset Magazine Reviews

Sunset Magazine Reviews

Published by on 2023-03-10

🏷️ About: SUNSET is the definitive guide to living an inspired life in the modern American West—stretching from Alaska to Mexico, and California to Texas. Each issue is filled with epic destinations and adventures, home and gardening tips from celebrated writers, and fresh recipes shared by some of the West’s most creative chefs.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
43.2%

😎👌🔥 Positive experience
29.8%

🙄💅🫥 Neutral
27.0%

~ from Justuseapp.com NLP analysis of 2,080 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Intuitive and easy to use

- Scrapbook feature allows users to save recipes/destinations for dinner or day trip ideas



Read 34 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

No substitute for print

2022-05-21

Got SunsetMagazine to read the big outdoor edition, and I have to zoom in to read the type and look at details in the photos. Not a great experience. Maybe if I had a huge iPad it would be ok, but I’m reading on my phone. I subscribe for big beautiful photos and this ain’t cutting it. Thumbs down, Sunset.

Negative 5 stars

2022-06-22

Every time SunsetMagazine updates I lose access to older issues. Then it takes a few months for customer service to respond. I’ve been subscriber for years. But the customer service has been atrocious for the last couple years. Adios sunset.

App is pure crap.

2022-07-23

This new format is terrible. I can only scroll in some sort of medium mode. When I go full frame it won’t scroll to the next page. I also lost all my old magazines. The only think I like is the bookmarks.

Disappointed with Sunset

2022-08-24

It’s too bad I paid for a two year subscription in 2019 and failed to get a hardcopy as advertised that I should have had. But I understand due to Covid they’re not processing hardcopies. But now moving on they now want to charge me a premium fee to continue getting a hardcopy. Shame on sunset not honoring their renewal subscription from 2019 the 2022. With adding a premium charge to continue something that you already paid four. I will not be renewing my subscription that I had for many years. Poor customer service.

A Miniature Sunset

2022-09-25

If I was the size of a Barbie doll I would love this itty bitty magazine. It doesn’t download on my computer & I don’t own an iPad—so the teensy screen on my phone is my only way to squint at the pages. Whoever thought this would be an acceptable alternative to the paper periodical I once looked forward to seeing in my mailbox must be living in a Dream Home. Sunset should offer a refund to any of us who in good faith had paid ahead on our subscription. Or at least mail us a free magnifying glass. I will not be renewing my subscription.

selling Special Magazines...but not honoring Subsceibers

2022-10-26

We’ve subscribed to Sunset prior to COVID-19 for at least 8 years. During Covid sunset decided not to send subscribing patrons their magazine but rather force those who have paid ahead of time to use an app to download. That’s great when you have a good Internet connection, but we don’t. How frustrating to recently see in the grocery store a special seasonal sunset magazines available for purchase. Why not honor a prior commitment to send US mail to paid subscribers? Ridiculous!

Archived issues

2022-11-27

I have been reading Sunset since I was a teenager. Always anxiously awaiting the next issue. While I am saddened by the switch to an e-format, I love the offering of the old archived issues. I am wonder why you don’t have them available as flat pages. It looks like you took a picture of each page with a smartphone which I find is very unfriendly to read. Perhaps you can correct in future archived issues. Thank you

This is not the Sunset We Knew & Loved

2022-12-28

This is a weak imitation of the Sunset Magazine we knew and loved for decades. Google it - the old Sunset was sold off and all the staff are gone. And though COVID hasn’t helped the new owner and team get up to speed, all indications of the new Sunset are that they won’t be able to come close. The garden tips are laughable, the homes featured are ordinary at best. I am giving up my subscription because not only is the cost not worth it, it’s just too painful.

App is not user friendly

2023-01-29

I really miss the paper copy of Sunset. I find SunsetMagazine hard to navigate and, consequently, haven’t read any issues since COVID restrictions hit. I just took 10 minutes trying to figure out how to navigate to the available issues. My renewal is unlikely, which is sad because I’ve subscribed for so long

Impossible to read

2023-03-02

Downloaded SunsetMagazine , downloaded an issue. It is just the print version, formatted for a printed page. Impossible to read on an iPhone! Certainly won’t be reading it in as much detail as before. Settings to change font size have no effect

The e version of sunset is awful

2023-03-31

It’s bad enough that they canceled the print version for subscribers without informing us, but at least they could create an interesting electronic version. This is just the print version online, difficult to read and navigate. This magazine has really declined with the new owners

Rip Off

2023-05-02

Bought the print plus digital just when pandemic hit. Print version was cancelled supposedly because of COVID ...as if we didn’t go shopping and bring home all that stuff. No refund given because I still have digital version. I don’t try to read magazines on an iPad mini with my eyes.

App version of Sunset just doesn’t cut it

2023-06-02

The abrupt cessation of a long-time, much enjoyed paper subscription was, in my opinion very poorly handled; communication was practically nil. I am sympathetic to the financial burdens of publishing a magazine in today’s electronic culture and truly tried to adapt to an app. But SunsetMagazine just doesn’t have the substance and content I enjoyed for so many years. The occasional email indicating a new “issue” is a sad reminder of the subscription I miss so much.

Functionality

2023-07-04

SunsetMagazine to read the new Sunset issue is frustrating in an IPad. Every time you move to the next page, the “options” bar reappears instead of just showing the full page. It’s also not easy to navigate around. It needs some fine tuning.

Can’t get into account

2023-08-04

Like so many other reviews, I can’t get into my account (doesn’t recognize my user name or password). I like being able to download my magazine, so I’m not carrying my paper copy with me. SunsetMagazine is pointless! And why didn’t they inform us about the new app?

Intuitive UX with Good Content

2023-09-05

I’ve read Sunset since I was a kid when my parents subscribed to it, and since moving out west (originally from the East Coast) I’ve rediscovered their content - which I’ve really enjoyed/found useful as I explore this part of the US more. The new app is pretty intuitive and easy to use. I particularly like the scrapbook feature which allows me to save recipes/ destinations for dinner or day trip ideas with my partner and friends

Sunset - How I lost my way, and regained my foundation

2023-10-07

As a native Californian, Sunset is as iconic as baseball and apple pie (without politics) and very Americana. I grew up withSu set magazine around the house as a kid in San Francisco, then I grew up and wondered what was missing in my bubble. After visiting Sunsets experimental grounds in Sonoma, I realized as an adult home owner, how I cherished those wonderful ideals of nature and the accompanying good California cuisine you can cook at home and recognize we live in a slice of Heaven. My wife has subscribed to Sunset Magazine and that comforting feeling of place and people and of being secure has returned. Thank you Sunset you have “nourished my roots”.

Keep going please!

2023-11-07

Love this mag. I’m hoping it keeps going even as dire the circumstances seem

Wow!

2023-12-09

This is super easy to use. I like the bookmark option to save pages I especially like.

Digital is not my thing

2024-01-09

I miss the magazine. I miss being off a device and being able to take this magazine anywhere. SunsetMagazine is not user friendly. Unsubscribing after 10 years. Sad.

What is wrong with this app?..

2024-12-16

Let’s not even talk about receiving a message that the old app was suddenly defunct and now we have to download this one. Once again having to remember a password I created years ago, so I request a reset. SunsetMagazine just hangs——nothing happens. No email generated...not even a screen to request a new one. On top of that, I can’t add SunsetMagazine to my newsstand folder. Why? Sunset is about to lose a subscriber over this.

Pro Tip: don't release apps that haven't been user tested!

2024-12-16

Ugh. I love Sunset and keep hoping to switch to reading the magazine digitally to reduce paper waste, but SunsetMagazine has been a struggle and disappointment for literally years. In trying to improve the layout and reading experience, they've now completely broken the login process. Glad that there's still a print publication to enjoy while they sort themselves out...

DOES NOT WORK

2024-12-16

This is THE WORST magazine app I have ever used. It simply doesn’t work. If you do manage to download some issues, you won’t be able to access them again after leaving SunsetMagazine . I thought it deleted them, but the data usage shows they must still be on my Ipad. The only solution customer support has is to delete SunsetMagazine and download the issues again. I find this unacceptable.

Doesn’t recognize that I have a subscription

2024-12-16

Like many other reviews, I have a valid subscription via iTunes, but cannot view the issues. Each issue has two options, “Buy Issue” or “Subscribe”. If I “Subscribe” it correctly tells me I already have a subscription, but I still can’t view the issues. I can successfully “Buy Issue”, but shouldn’t have to because I already have a subscription. Log out, Log in, delete and reinstall, Restore Purchases, nothing works.

Sunset - WORST app I’ve ever had

2024-12-16

Month after month I have to call, text, email to get the new month on my Ipad. Again this month, the February issue is not there and now I have to spend time messing around to try and get it in my Ipad. I have subscribed to Sunset magazine for over 20 years, but I will probably end my subscription when it expires in June. I don’t want the hard copy anymore. I had no problem with the digital copy until about 3 years ago and then it went down hill big time. I’m done!!!!!

Can you give zero stars?

2024-12-16

It’s embarrassing that in 2019 a publisher would have an app this bad. I have an all access subscription for digital and print but when I try to access an issue in SunsetMagazine it prompts me to buy the issue or buy a subscription. I’ve reached out to customer service and getting it resolved is challenging. They are asking for information I have already provided them. At this point it’s not worth it. I’m going to skip the digital
access and just not renew my magazine when it comes due

Worst Magazine App Ever

2024-12-16

These folk are living in the digital Stone Age of a decade or more ago. Downloading issues does not work. I then tried a reinstall with no success. I keep getting a pop up that restoring will take a few minutes, and nothing happens. What a great way to expand the subscriber base — shoot self in foot by not delivering issues that people want. I am about to cancel and demand a full refund.

What is wrong with this app?

2024-12-16

After reaching to Sunset customer service, I learned that while they were launching their new app, subscriptions wouldn't work. So was happy when I finally got the chance to purchase a new subscription and read the magazine again. However, SunsetMagazine will now only keep me in the magazine for 30 seconds or less, and then takes me back to the library. Considering all SunsetMagazine seems to do is give access to the magazine exactly how the print version looks, it is confusing that SunsetMagazine works so poorly

I miss reading Sunset, but it shouldn't be this hard to read a magazine in an app. When Sunset got their new editor a couple of years ago, the digital features of issues declined dramatically. Shockingly, the new app seems to be another step backwards in terms of digitizing the magazine. It is a shame that this iconic and very enjoyable magazine can't keep up with the times. I will be sad to see it go.

Lost all old issues

2024-12-16

With the latest update, I lost all of my save issues prior to the duel monthly format.

Try deleting and reinstalling app!

2024-12-16

After multiple tries to sign in, contacting customer service, and deleting and reinstalling app, I was unable to get SunsetMagazine to work for a couple months. As a last ditch effort I just deleted and reinstalled SunsetMagazine again and it FINALLY worked. I have also noticed that annoyingly SunsetMagazine does not “save” the page you were on if you exit SunsetMagazine and go back to the magazine later. The new app is just a general all around fail.

Easy

2024-12-16

Followed the instructions in the email I received. Was easily able to log in and download my previous issues. Smooth transition. K

Love Sunset!

2024-12-16

So many great recommendations and tips for everything from travel destinations, to fresh recipes, gardening tips and so much more!

Frank
2022-11-20

PAID FOR A 3 YEAR SUBSCRIPTION IN 2019. NEVER RECEIVED AN ISSUE. NOW WE GET AN OFFER TO SUBSCRIBE? WE THINK WHOEVER OWNS SUNSET IS PLAYING GAMES . NOT SAYING THAT IT IS , BUT COULD BE POTENTIAL FRAUDULENT BEHAVIOUR. WE WILL LEAVE THAT DECISION TO THOSE THAT HAVE BEEN SHORTED BY SUNSET BY NOT RECEIVING WHAT THEY PAID FOR. USUALLY THAT IS KNOWN AS STEALING...

Frank
2022-11-20

PAID FOR A 3 YEAR SUBSCRIPTION IN 2019. NEVER RECEIVED AN ISSUE. NOW WE GET AN OFFER TO SUBSCRIBE? WE THINK WHOEVER OWNS SUNSET IS PLAYING GAMES . NOT SAYING THAT IT IS , BUT COULD BE POTENTIAL FRAUDULENT BEHAVIOUR. WE WILL LEAVE THAT DECISION TO THOSE THAT HAVE BEEN SHORTED BY SUNSET BY NOT RECEIVING WHAT THEY PAID FOR. USUALLY THAT IS KNOWN AS STEALING...



Is Sunset Magazine Safe? 🤗🙏


Yes. Sunset Magazine is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,080 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Sunset Magazine Is 40.8/100.


Is Sunset Magazine Legit? 💯


Yes. Sunset Magazine is a totally legit app. This conclusion was arrived at by running over 2,080 Sunset Magazine User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Sunset Magazine Is 77.8/100..


Is Sunset Magazine not working? 🚨


Sunset Magazine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Monthly Subscription $1.99
Annual Subscription $19.99
August 2018 $4.99
September 2018 $4.99
November 2018 $4.99
October 2018 $4.99
May-19 $4.99
Aug-19 $4.99
Sep-19 $4.99
Mar-19 $4.99


How was your experience with Sunset Magazine? Post a Review




Features

Current subscriptions may not be cancelled during the active subscription period, but you can manage your subscription and/or turn off auto-renewal by visiting your iTunes Account Settings after purchase.

Your subscription will be charged to your iTunes account at confirmation of purchase and will automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period.

Your iTunes account will automatically be charged at the same price for renewal, as stated above, within 24-hours prior to the end of the current period.

From boutique hotels to coastal camping trips, Baja fish tacos to backyard edible gardens, we translate the iconic elements of the West directly to your everyday life.

Each issue is filled with epic destinations and adventures, home and gardening tips from celebrated writers, and fresh recipes shared by some of the West’s most creative chefs.

SUNSET is the definitive guide to living an inspired life in the modern American West—stretching from Alaska to Mexico, and California to Texas.

  Customer Service/Support
Developer:
Sunset Publishing Corporation

Contact e-Mail: