The Quran app not working? crashes or has problems?

The Quran Status

Last Updated on 2023-11-22 by Ayoub El Omrani

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Common The Quran Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Quran app on iOS and Android devices. Solve all The Quran app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Quran iPhone Issues and Solutions

The Quran iOS app crashes, not working, errors
The Quran iOS app network issues
The Quran on iOS has black/white screen

The Quran Android App Issues and Solutions

The Quran has errors/crashing/not working
The Quran server network connectivity issues
The Quran has black screen

The Quran iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Quran app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Quran app crashes or not working on Iphone (iOS):

Close and restart the The Quran app on iPhone
Update The Quran app to the Latest Version for iOS
Uninstall and reinstall The Quran iPhone app
Update your iPhone to the latest iOS version

Fix The Quran on iPhone unable to connect to server/internet connection issues::

To resolve The Quran network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Quran black/white screen (blank screen) on iPhone:

Follow the The Quran iOS app troubleshooting guide Here →

The Quran Android App Issues and Solutions

Fix The Quran not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Quran app issues:

Force Stop the The Quran App
1. On android, goto "Settings" » click The Quran app. » click "Force Stop".

Update The Quran to the latest version on PlayStore

Clear The Quran App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Quran app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Quran.

Fix The Quran unable to contact server/ The Quran internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Quran » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Quran » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Quran on android.

Solve The Quran black/white screens issue on Android:

Follow the The Quran android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ayoub El Omrani, developers of The Quran.

About this app

The Quran Muslim is an amazing Quran app that beautifies your life with the blessing of reading and listening to the Quran on the go. ◉ Social media sharing. Any problem or suggestion please do not hesitate to contact us and thank you.