Contact Endel: Focus & Sleep Sounds

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About: Endel is a cross-platform audio ecosystem.

Headquarters: Berlin, Berlin, Germany.



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Endel: Focus & Sleep Sounds Contact Information

Listed below are our top recommendations on how to get in contact with Endel: Focus & Sleep Sounds. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Endel: Focus & Sleep Sounds. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Endel



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E-Mail: [email protected]

Website: 🌍 Visit Endel Website

Privacy Policy: https://endel.zendesk.com/hc/en-us/articles/360003562619

Developer: Endel Sound GmbH


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Privacy & Terms:

https://endel.zendesk.com/hc/en-us/articles/360003558200

https://endel.zendesk.com/hc/en-us/articles/360003562619




Read 8 Customer Service Reviews 😭😔💔

4.6 out of 5
Debi Sheeran
2023-08-05

Saw advertisement by Louis Howes - advertising "sign up - get 1 mo free". Signed up for 1 mo subscription. Input credit card info. Clicked on "SAVE," button. Wouldn't take me to next screen. Kept looping me back to the initial "sign up" screen - to create an account. I'd already created an acct. & paid. Kept receiving 4 emails with "codes" to enter on initial screen. HELP created acct.; Gave credit card info , kept looping me back to initial screen. Doesn't work

Jessica Edmond
2022-01-08

I have tried to cancel my subscription and this morning was charged for a year subscription. I do not need this subscription and would like to cancel and receive a refund for the $59.99 charged.

Janet L Ackerman
2021-01-13

Trying to cancel Endel - their web page for contact is nonexistent! Want to cancel!!!!

Kris Brauch
2020-11-28

I paid for a month subscription and then a year. I cancelled my year prior to expiration so I wouldn't forget. I had months left and I no longer am able to access my account. I have emailed them, but no response. I cannot find a way to contact them to resolve this.

Christine Sorensen
2020-11-13

The app stop playing sound yesterday - was working just fine up until yesterday when the sound stopped coming through. All my other apps (slep sounds, videos, phone alerts, etc.) work fine for sound, can you help me get the sound back? Everything looks the same and it looks like it is playing when I press play - just not sound!

Dishonest

2022-04-27

by Roxbello

The sounds are NOT personalized. I would rate 5 if it didn’t falsely advertise. The sounds are really nice, soothing, and I think they might work. But they are not customizable or personalized. There are four, period. When you first sign on, the first screen gives you the illusion of personalization with some tags you can choose for what you’re doing, but there is no way to bring it back up and edit the tags. Other people Im the room chose the opposite settings and we all have the same four sounds, and no one can go back to the screen we saw when it first opened.

I also noticed someone else call3d this out and was given a longwinded answer that doesn’t address the lie and distracts from feedback, misleading the reader to think the review is referring to something else. Just sell it for what it is. It is four lovely sounds, with a gorgeous interface. 5 stars. But if you’re selling me personalized sounds that is just a gross lie. And if I’m wrong, there’s something very wrong with the app. Your promise is not accessible, and the first screen seems to be just for show. You know, a mock-up.

Not worth the price, and grimes music was the best part...

2022-05-04

by Heidi Walters

I got this initially because I’ve always wanted an atmospheric album by grimes, and I wanted to try a new ai music generator since I’d found another one, Mubert, interesting.

I like the app well enough, but the trial is waaaaaay too short, I don’t mind paying for content, but the price level for somthing like this is absurd. It doesn’t matter that it’s algorithm based, it’s still a soundscape app at the end of the day. You can’t charge more than people are willing to pay. This thing costs nearly as much as an overpriced meditation app for christssake.... and there’s very little content.

On top of that, you took out the grimes music dec 10. I stopped using before that date because if this doesn’t have her music I’m not interested. Plain and simple. Put it back and give a longer trial or reduce the price, give a discount to somebody coming back to the app, SOMTHING, and I’d be willing to try it again.

This is just an album.

2022-05-11

by Doug Funnie

Ok, I've had the free trial for a week now, and I feel I can safely say that this app isn't some algorithmic genius, it's simply a pleasing ambient album. For example, there are two distinct tracks on the sleep channel, and that's it, no matter if sometimes a somewhat ancillary ticking clock is playing instead of a white noise filter sweep mimicking the ocean.

There's no shame at all in making a good ambient album. They've done that. But the description of the app is truly misleading and tries to represent this app as something more. And on top of that, it charges an ongoing subscription fee that is not equivalent to the market price of an album, which, again, is what this is. Sorry, but I'm not gonna subscribe and have to renew $25 every year for the latest Carly Rae Jepsen album either. The lack of promise of future updates/material, on top of it all, makes this whole enterprise seem very dishonest. Pretty good album, though.

For something truly ambitious and algorithmic, see Brian Eno's Scape app for iPad. Relatively expensive for an iPad app, but a one-time purchase and filled with at least 10x the material of this app.


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