Contact WildCraft: Wild Sim Online

Contact WildCraft Support


Company Name:

About: Explore nature as a wild animal and raise a family in the new RPG adventure
Wildcraft! Play as your favorite wild animal and travel around a 3D
world! Start your adventure as a wolf, fox, lynx and more, and raise a family.
Join online multiplayer games so you can play with friends and protect your
family from dangerous enemies.



WildCraft Customer Service 💢

Hard-to-find customer service info can be a red flag. Is WildCraft Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Turbo Rocket Games



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit WildCraft Website

Privacy Policy: http://turborocketgames.com/extra/privacypolicy.htm

Developer: Turbo Rocket Games




Privacy & Terms:

https://turborocketgames.com/privacy-policy



Can I trust WildCraft app?

Protect your data and wallet. We investigate the developer's website (Turborocketgames.com), verify they're legit, and uncover hidden scams or complaints.




13 Most reported problems 😔💔

4.7 out of 5
Leann Banwart
2026-06-06

Hello! I made an account on Wildcraft in 2023 but I reset my password on my google account on Chromebook. It redownloaded all of my apps including Wildcraft. When I opened the game again, everything was gone and I was on a new Wildcraft account. However, I made a lot of purchases on this game and would like my account back. I don't remember the username but I made purchases in 2023 and 2024. Please help I really want it back!

CaptainPuffy
2026-06-02

Hello WildCraft Support Team, I am writing because I am unable to log in and recover my progress. I would like to kindly request assistance in changing the email linked to my account so I can regain access while keeping my saved progress. I last played WildCraft about 2–3 years ago. My progress was saved to the WildCraft Cloud, and I am using the same device that I used before. Here is my situation in detail: I can still remember my WildCraft username. The email linked to my account is an old email that I no longer have access to. There is no option in the game settings to change or update the email. When I press the Login button, it shows a loading icon briefly and then disappears without logging me in, or it shows “Connection timed out, please try again.” After updating the game, I also started experiencing bugs, including visual glitches such as black squares appearing on the screen. My Wi-Fi connection is stable, and I have tried both Wi-Fi and mobile data. I have restarted the game and my phone, but the issue remains the same. I cannot access my Master Key, and I am also unable to generate a temporary key from my old device. Because of this, I am completely locked out of my cloud account and my saved progress. I am requesting your help to: Recover my WildCraft Cloud account Verify my ownership of the account Change the email linked to my account to a new working email so I can log in again Transfer or restore my old progress so I can continue playing Here are my details: Username: CaptainPuffy Last time I played: About 3 years ago I am willing to provide any additional information needed to prove that the account belongs to me. Thank you for your time and support. I really hope I can recover my progress and continue playing. Best regards, CaptainPuffy

Inkwing64
2026-02-27

Hi, I'm having trouble logging in to my account since I don't remember my password. Can you reset my password?

Sheoy
2026-02-18

I recently lost my account from the 2021, i also forgot the username of my wildcraft account. But there's alot of achievements in the email account in the google game play and it was from the same account i used to play. Could you help me find the account? I really want to have it back

Isabella Butcher
2026-01-31

I have a data broken error on my profile. The blue mistic skin for wolf is no longer in my inventory. Please would you assist me with this issue? Thank you.

Rebekah
2025-12-30

I can not access multiplayer it keep saying I have timed out plus my wild pass say I can not purchase because I already have the pass yet I can not access the pass

Madeline
2025-12-18

This isn't really an app problem, but this does have something to do with a user named, "Player7814" he is joining the gathering server just about every day and doing inappropriate things to other people. He doesn't talk in chat, but he's being a disturbance to my game play experience. If you can, please fix this issue with him before he ruins the gathering server experience for everyone else.

The Ignored One
2025-10-31

I have wrote a beautiful message to them all in respect Turbo rocket games and your community, I have ignored update ideas you dismissed out on, However, this will be long update ideas I DESPERATELY NEED you guys to add, and fix some bugs, First of all the FPS SPEED because it's suffering speed of slowness and how YOU GUYS aren't listening to YOUR players And add the update ideas as well This is the playlist for the Wildcraft ocean world story mode, Tetris Attack remix Prince Froggy's theme Original story mode theme for some scenes Finding Nemo Game boy edition Drop off same thing for different scenes Finding Nemo game boy edition Minefield Danger theme for danger scenes Finding Nemo game boy edition First day Training theme for some training scenes Finding Nemo game boy edition meeting dory The same but the character needs to run from something that attacks scene Finding Nemo Game boy edition Abyss Love or sad theme for some scenes This is pretty long and the Baby Hailey the black and white kitten wearing a light pink sweater and a pastel party hat in the light clan as a pet in the wild world.... 😭 ## Baby Hailey's Complete Character Profile ### Original Style > Base Character Design - Black and white kitten - Light pink sweater with 3 white lines - Pastel party hat - Originally from Cat Sim Online Original Actions - Look around for enemies (cutely) - Pretend eat - pretend attack - Sleep - Jump up and clap with white paws - White paw defensive attacks attacks a animal if you go near a animal - walk and run ### Valentine's Day Cupid Costume Visual Design - Gold wings - Pink heart accessories - Gold-trimmed sweater - Tiny gold arrow Interactions - Cupid-themed interactions - Heart-related special moves ### Halloween Spooky Princess Costume Visual Design - Pink princess hat with dark accents - Purple princess gown - Bat decorations Interactions - Spooky dance moves - Dramatic princess twirls Elf Kit Costume Visual Design - Miniature elf hat - Green and red color clothed - Jingle bell accessories Interactions - Jingle bell sounds - Magical helper actions Consistent Character Traits Core Characteristics - Protective companion - Cute and playful - Versatile costume options - Unique combat style - Emotional connection to player. I been a huge fan of Cat sim online play with cats and Wildcraft, but please add actions in Cat sim so I can make related stories like that again, Your fan, The PeashooterYT and Lex creator Hailey, But they didn't respond, I don't know what to do anymore, What do you guys think about this

The Ignored One
2025-10-31

I have something to say, I have a beautiful message written all in respect Turbo rocket games and your community, I have ignored update ideas you dismissed out on, However, this will be long update ideas I DESPERATELY NEED you guys to add, and fix some bugs, First of all the FPS SPEED because it's suffering speed of slowness and how YOU GUYS aren't listening to YOUR players And add the update ideas as well This is the playlist for the Wildcraft ocean world story mode, Tetris Attack remix Prince Froggy's theme Original story mode theme for some scenes Finding Nemo Game boy edition Drop off same thing for different scenes Finding Nemo game boy edition Minefield Danger theme for danger scenes Finding Nemo game boy edition First day Training theme for some training scenes Finding Nemo game boy edition meeting dory The same but the character needs to run from something that attacks scene Finding Nemo Game boy edition Abyss Love or sad theme for some scenes This is pretty long and the Baby Hailey the black and white kitten wearing a light pink sweater and a pastel party hat in the light clan as a pet in the wild world.... 😭 ## Baby Hailey's Complete Character Profile ### Original Style > Base Character Design - Black and white kitten - Light pink sweater with 3 white lines - Pastel party hat - Originally from Cat Sim Online Original Actions - Look around for enemies (cutely) - Pretend eat - pretend attack - Sleep - Jump up and clap with white paws - White paw defensive attacks attacks a animal if you go near a animal - walk and run ### Valentine's Day Cupid Costume Visual Design - Gold wings - Pink heart accessories - Gold-trimmed sweater - Tiny gold arrow Interactions - Cupid-themed interactions - Heart-related special moves ### Halloween Spooky Princess Costume Visual Design - Pink princess hat with dark accents - Purple princess gown - Bat decorations Interactions - Spooky dance moves - Dramatic princess twirls Elf Kit Costume Visual Design - Miniature elf hat - Green and red color clothed - Jingle bell accessories Interactions - Jingle bell sounds - Magical helper actions Consistent Character Traits Core Characteristics - Protective companion - Cute and playful - Versatile costume options - Unique combat style - Emotional connection to player. I been a huge fan of Cat sim online play with cats and Wildcraft, but please add actions in Cat sim so I can make related stories like that again, Your fan, The PeashooterYT and Lex creator Hailey, However they ignored it and I don't know what to do, What do you guys think about this update idea......?

Juana
2025-10-18

Hola quiero recuperar mi cuenta de wildcraft

Hackers

2025-03-28

by Maylea.T

WildCraft is a amazing game, I’m absolutely in love with it so I play it almost daily but I have a horrible problem I came across. I joined a random server and there were lots of level 200 tigers there. One came up to me and asked if I wanted to join there clan. I had my clan request off so I said hold on but I wasn’t able to turn them on in a online server so I just left because there was nothing to do. I remember about clans I remember I want to be in one so I turn my request on. I join a server and realize I’m in a clan… I didn’t know how but I figured it was a glitch from the last server I was in but I didn’t want to be in that clan anymore because it was a inappropriate name. Then that’s when it happened. I wanted to change my name but I couldn’t so I went to leave the clan, I tried to click the clan button on the main screen where you join the games but every time I did it said ‘ Loading into server ‘ Then kicked me back to the main screen. I got really scared but then thought I may be able to leave it sooner. I then joined a server and said something but instead it said the inappropriate clan name and I couldn’t say anything but the emoji’s and texting to my friends so every time I wanted to say something to them I asked for a friend request.. it’s still not fixed and I had a friend try to tell the maker and contact a tech person, I believe I got hacked and I need some help somehow. Wildcraft, I still love, I just need some help so I can actually chat.

new things

2025-03-29

by Not So Big Of A Spender

wildcraft is a fun game, my only problem is that i feel like the characters need more stats, like hunger and thirst, i love this game so much. i also don’t like how when i’m attacking i jump, so if you could make the jump button a bit farther from the attack button that would be great. i would love it if the bird could sit on tree’s, houses, and fences etc. i feel like there should be ability’s like climbing tree’s, hire jumps, super speed etc. i would love it we could jump on and over rocks and fences. I would also love it if you could make it so your mate and kids can pick up food as your holding food.i feel like there should be a way to join all your animals together so that it’s a bit easier to fight the bosses. it would be nice if you could trade with other people and give them items like animals, clothes, actions, wild club items even if the person your trading with doesn’t have wild club, gems, coins, etc. if you could chat with friends even when your not in the same world as them that would be great. new maps like arctic, city, beach, and new pets etc that would be AMAZING. If you added some of the idea’s that youtubers have because some of them are REALLY good, especially the ability to have more then 1 pet out, more ranks, and for the max level to be higher, I would appreciate that, I hope to one day see these new updates!😀

P.S. if you could add more new animals that would be great👌

thanks

Chat-ban problems

2025-03-30

by Wildcraft Fan Oscar

Wildcraft is a great game and I love playing it. But sometimes I feel that the chat-ban system could use some work. I was just having fun and someone threatened to report me. So I left to join another world, and my friend came with me. I was playing with two friends at the time. And one friend said I was being annoying while I was just joking around with my other friend. My other friend sided with me as he agreed. And my other friend threatened to report both of us, he also said that his reputation was more important than friendship! His reputation at the time was average. Later that day I hopped on and I opened the chat to talk with my friends, a normal thing to do right? Well I was chat-banned because of my “friend” earlier. I was chat-banned for two dumb reasons: Joking around and because my other friend thought her reputation was more important. I wasn’t cussing, bullying, online dating, or anything, just having fun. This isn’t the first time it has happened. A while back I was reported for winning a duel. Other players are getting chat-banned for similar reasons. Many innocent Wildcraft players like me are getting chat-banned for dumb reasons. I love this game and I don’t know if this can be fixed, but if it can, please do. I just want you guys to know about this stuff. I love wildcraft and I think you have done an amazing job with it, I just thought you guys should know about what has been going on with the chat-ban system.




Have a Problem with WildCraft: Wild Sim Online? Report Issue




Why should I report an Issue with WildCraft: Wild Sim Online?

  1. Pulling issues faced by users like you is a good way to draw attention of WildCraft: Wild Sim Online to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a WildCraft: Wild Sim Online customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WildCraft: Wild Sim Online.


Alternatives