Contact Zoo 2 Support

by Cjef98

Don’t get me wrong , but it’s a cool game ! The first problem I have with the game is how much money it actually costs to be able to play it . It’s easy with the first week or two because they let you earn what you have ! But after that week . It’s basically impossible for you to any expanding without paying real money for the game ! & if you do pay for the expansion it’s basically a waste because the sizes are so small it’s not worth the money ! The second problem is that you can hire staffing for your game , which also cost diamond , or if you win them in a prize which is rare ! But they don’t do 1/4 of the work . When you log back on to you zoo , it’s still so much work . Which isn’t bad , but do you really wanna be spending money / diamonds for the work to still be there when you log on !? Third problem I have is diamonds , I get they’re trying to make money through the game because it’s free game to play but this game would be a rip off ! The diamonds you have to have when you get to a certain level is way to much . You’re basically paying 20$ Real money to have one expansion , and then to top it off you only get so much room where it’s not worth it ! Be very careful playing this game because if you don’t want to hate the game I would stop at level 15 ! Because then it’s just a waste of money and no more fun . You can actually relate this game to owning a zoo , because it’s going to cost you time and so much Money to expand your zoo ! It’s Not Worth It !!!!

by Emmacory

This game is super fun! I downloaded it during this pandemic and it definitely kept me entertained for a couple of weeks. The game is well designed and I’ve never experienced any bugs or glitches. Unfortunately, just as other reviewers have stated, you need to pay real money to play this game longer than 2 weeks/past level 15 or so. In the beginning, most things cost coins, which you earn from food stands, drink stands, leveling up, etc. Once you get to a certain point in the game (around level 15) everything starts coasting diamonds, which you can only earn through watching ads (which they limit how many you can watch at a time- usually 3 or 4 every couple of hours & you only get 1 diamond for watching 10 ads) or spending your real money on diamonds. What gets me is now to complete any of the tasks/challengers you have to buy items that cost 60 diamonds, 100 diamonds, etc. I’m not going to watch 1,000 ads to get 100 diamonds to just purchase ONE item that I need to complete a challenge. But I’m also not going to waste my hrs earned money on buying diamonds...

It’s a shame that everything is run by greed. I’ll be deleting this game and finding another that does not require one to forfeit their first born child to purchase a snack stand for their virtual zoo.

by Cmathias

Ive been playing this for just a few hours and im already noticing some major bugs. For example, when i clean a pen or play with a pet and it keeps wanting me to do it regardless it was done. And this wouldnt be so bad if it didnt hurt the customer count..which is what matters in this game. I also have 2 trash bins on the corners of every habitat/road and people wont use them, i found trash everywhere and unused trash bins. Which again, hurts customer count.
On another note, ive noticed that certain quests require gems and the only way you can earn gems, besides purchasing, is watching 10 ads for 1 and you can only watch 20 every 24 hours. which makes it difficult to purchase say a monkey for 20 gems and that is less than 10 quests into the game. so you're talking days to get one animal to progress at all. You also have to wait a prolonged period of time to earn gold via entry tickets and booths which you need to do practically everything.
My suggestion is to increase amount of earnable gems. And obviously, fix your bugs. Noone will jump to put money into a game filled with bugs or hitting a wall in progressing in less than 6 hours into the game.