Contact A Design Kit Support

by Sereta12

This app is something that I really was excited to use because it seemed to have really cool features and was perfect for what I was trying to do, and I even decided to pay some money for some of the extra features because I planned on using it for awhile. Although upon using it, it continuously started kicking me out of the app, and when I would click back on all my progress would be gone. I tried again and again for almost two days until now to get something finished before it would kick me out and eventually tried to delete and redone load the app so that maybe I would work. This only managed to delete whatever access it had let me have to to features I had bought and apparently isn’t going to let me use what I paid for. This is sooo not okay with me clearly and if there is not a way to use these features that I paid for again then I need my money back.

by Sam8128

As a free app this is great. There is actually decent content and the fact there is no watermark or ads is wonderful. However I recently decided to pay for the app so I could use it to make graphics and there is a lot to be desired. The navigation is not super clean, there are sometimes glitches, etc. There’s no way to restore purchases, so since I got the paid version on my iPad i can’t seem to access any of that content on my phone. The one thing that I think i wish this app had the most is the ability to save and re-edit my designs. So for example, if I am making multiple graphics and need to change one thing on each one, I can’t go back in and re-edit a design. A lot of other similar platforms (even free ones) for graphic design have this capability so I’m wondering why this one doesn’t. Overall though I like the text fonts, and preloaded drawings/images, and since I am not artistic and can’t doodle things like that on my own this is very helpful. I hope they will update and add the feature of re-editing files (even if it is just for premium users) so that this is a more robust graphic design platform.

by Missinformed7

This is a great design app. The packs and themes are beautiful and I love what they have. I don’t want to talk about the design aspects because in my opinion, they are flawless.
The technical issues are really annoying. The app crashes in the middle of complicated projects with several layers. Recently once I have finished a design it will not allow me to save the finished project that isn’t horribly blurry. I have had to screenshot and then crop my originals down.
The layers feature does not always work. I have had to find ways around to layer pieces the way I would like them. Sometimes elements in the collage feature do not respond. They either zoom in too far or will not allow any movement out.
Originally I thought the issue was caused by my old iPhone, which I had not updated for a long time. I just bought the brand new iPhone SE (which I love, btw) and the app has still given me the same issues on this phone as well.
I’m giving the app three stars because it is really beautiful and has great potential. If it wasn’t as pretty I’d have to give it two stars.