Contact Jewel Fever Support

With the latest update, you have to swipe up several times before this game will allow you to get out of it. I needed to make a medical emergency phone call about two weeks ago, and could not get out of this game with one or two swipes. This game forces you to stay in it— I’m not sure if that’s on purpose or if it’s another bug they can’t seem to get rid of. Those few swipes could have been the difference between life and death. I came back to this game to see how many times you have to swipe before the swipe line will turn black and allow you to leave and it took between 2 & 13 swipes. I tested it about 20 times to be sure. This should be illegal. I’m researching how to report this dangerous practice to someplace higher than Apple because I don’t want anyone else to get into an emergency while playing this game and not be able to get out and call 911. I started to panic when the game wouldn’t let me out. Thankfully my son was there to use his phone to call 911 to get help for my daughter. I just wanted to make everyone aware. I’ve been playing this game for two years and before this incident, this was a 4.5 star game for me. Thank you.

I played this game for several months and enjoyed the “play time” break but I have just deleted it. I detest automatic upgrades which occurred last week. The new version isn’t half as much fun as the initial download. I have progressed to level 570+ and have observed what seems to be a rigged game. Rather than being removed squares recently often just revert back to the same status. This causes extra clicks to be used unnecessarily. The previous version, before upgrade, it was possible to win a level in 2-4 trys. That’s no longer possible. The last level I was on before being completely frustrated and annoyed I played at least 10 times without success. The annoyance of this game makes it no longer fun.

Funny how it has no problems playing the ads between levels but ALWAYS crashes when you can get a reward. Developers, before you ask for a screen shot (seems that's always your response) don't.. you know what the problems are but apparently do not care. You owe a few hundred diamonds and countless boosters to every single person who has played this game. Seriously... your the the tech people! FIGURE IT OUT AND PROVIDE THE DIAMONDS AND BOOSTERS YOU HAVE FAILED TO DELIVER! If I could give this negative stars I would. 😡😡😡 UPDATE... and sadly it's not good. Your last update provided interesting challenges which is good but the game now CRASHES 3 times more than it use to. 😤🙄