Contact GO Taxi app Support
Company Name: GO Inc.
About: ＜Service Feature＞
1. Find the nearest taxi to pick you up as soon as
possible.
GO Taxi app Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GO Inc.
Verified email ✔✔
E-Mail: go-support@goinc.jp
Website: 🌍 Visit GO / Taxi app Website
Privacy Policy: https://go.mo-t.com/privacy_app
Developer: GO Inc.
3 Most reported problems 😔💔
Forget it. It doesn’t work!
by Asfhu Nkk
Tried to register multiple times but never receive the sms verification number. It also said to check my email but I never received any email. Useless app. I am using US number to register. Saw another comment claiming that it now work for US number. I guess it was a fake comment. Really really a bad app. Who is the idiot programmer who only use phone number to register? Dumb app by dumb programmer without vision or know how.
Just got a reply. They made a promise to make it better. How complicated is it to add email login vs phone number login? If you do not operate outside Japan, then remove option to input foreign phone number login! How stupid is the company.
Terrible
by Wrangler_usmc
Somehow the app allowed me to join, add my US credit card, with my US phone number and verify everything…and is now telling me I have my fare hasn’t been paid. The cab driver gave me the thumbs up, I left, and then later logged in to see my receipt. Turns out I didn’t pay, and now I can’t figure out how to pay because not a single VISA card I own will work. I should have just given him cash; I thought this would be more convenient and now I feel like a ripped off an old man with no way to fix it.
Cannot Make Payment
by Jwyan
I was able to register the credit card, but for some reason I can’t pay with it. So I tried to change to another card but then it said my account is locked temporarily and asked me to wait…however it didn’t tell me how long I need to wait. So after some time I tried again still not working, tried 2nd time, locked again!! Come on, I just want to pay the taxi fee!! Idk if I fail to pay within certain period will I get penalty or something?
Have a Problem with GO / Taxi app for Japan? Report Issue
Why should I report an Issue with GO / Taxi app for Japan?
- Pulling issues faced by users like you is a good way to draw attention of GO / Taxi app for Japan to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GO / Taxi app for Japan customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GO / Taxi app for Japan.
