Contact Roku Remote Control Cast to TV Support

by Cardinal18

When it works screen/sound quality are great but the caveat is: when it works. When I first downloaded/paid for subscription sound did not come through at all. Seems an update fixed that but it frequently crashes and runs into buffering issues. Most of the time it will work for 3-5 min and then crash claiming buffering issues and I have to “restart broadcast” repeatedly... this app is incredibly fragile (will crash if I pick up my phone and it flips to landscape/portrait mode, if an alert pops up, if I switch apps on my phone)...developers have a lot of stability issues to work out— I hope you are working to improve this.

by LOAFW

I would like to know how to get a refund. It says some apps block it but how could you know beforehand? If the mirroring option was available in the particular app I’m trying to use, why would I even need this app? It blurs the picture and only pics up audio (only some of the audio, though—the music). Please help or refund my money.

UPDATE: I appreciate the response and that cleared things up. It won’t project the app I got this for, it does for another app (the tv version doesn’t offer the audio presets but it doesn’t mirror the sound right, meaning it’s that app’s issue) it does, however, work with the Fight Camp app. They don’t have a Roku app and the music projects the way it’s supposed to. I would say read and run the test they mention in the description (or in this response to me) and determine if it’s what you’re looking for
*Turn down your volume on your device* sound will play from both and be delayed but if you turn your device down, you’re good

by Scaredofthisgame

I bought this based on a video I watched on there site which says the only thing you shouldn’t use it for is gaming. I got this specifically to use because Roku has yet to work out a deal with HBOMax. After trying it and realizing that it will not work for HBOMax’s app, I read in the reviews that it won’t work on DRM content. Then I see in your app description that you’ve thoroughly explained this. Which, fine. That’s on me for not reading the description in the App Store I guess. But please, do your customers the courtesy of explicitly stating this on your website and in your video. Honestly, I have no use for this now but other than on protected content, it works fine.