Contact Hello Sweet Days

Contact Hello Sweet Days Support

Published by on 2023-12-22

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How to Contact Hello Sweet Days Customer Service/Support

Hello Sweet Days Contact Information

Listed below are our top recommendations on how to get in contact with Hello Sweet Days. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hello Sweet Days. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: COCONE

E-Mail: [email protected]

Website: Visit Hello Sweet Days Website





Privacy & Terms:

https://youtu.be/Yo64dK8yGLI




Reported Issues: 14 Comments

4.3 out of 5

By zeed

1 year ago

but ESPECIALLY kill yourself

By zeed

1 year ago

fuck you and also kill yourself

By Tiffany

2 years ago

Whenever I try to open up the app I just get a black screen. I haven’t been able to play the game in two full days. I checked if I had updated everything (checked), refreshed app (check x100), turned off and on my phone(check), uninstalled/reinstalled app(check). I can’t think of what else to do I just want to be able to play the game again. Please help

By Alicia

2 years ago

Game crashes everytime I click on an item in my inventory.... very annoying... no point in playing if I can't put my items out....

By Charlette

2 years ago

I want to edit my favs and my speech bubble but it wont let me or give me the option. I also noticed there is no photo button along next to my follower count number anymore. It seems my profile page that is up is having a glitch or locked? Since the sushi bag Please help thank you. I also have uninstalled and reinstalled with no effect.

By froggie

2 years ago

It won't let me into the game! It'll stay on the "verifying credentials screen" forever. It won't load.

By Leigh Amy Targaryen

2 years ago

I've been playing for about a week now and for some reason yesterday I stopped receiving strawberry money when I water or do favors for the Hello Kitty characters. Any help would be greatly appreciated.

By Esther

2 years ago

It won't let me into the game! It'll stay on the "verifying credentials screen" forever. It's been like 15 minutes. It won't load. I don't understand what could take that long.

By Desteny

2 years ago

my account was frozen due to false reports.

By Esther

2 years ago

everytime i try to get into the final welcome present box log in thing to keep the items from ur friend's invite it crashes :( i dont wanna lose my item!!

By Khaye

2 years ago

For some reason, the game starts in Japanese even though I put English in iPad settings, and as such I cannot use the verification code from my friend.

By kittybean420


this game needs A LOT

i don’t even know where to start. first, the chat board is unmoderated and extremely DANGEROUS for young people. this game is rated 4+ but has plenty of dangerous people on it who i especially wouldn’t want anyone under 18 interacting with. the chat board is unmoderated and for the most part, people who do shockingly harmful things in chat are not banned from the game. it seems like actual hate speech, racism, homophobia, etc. is just not going to get you banned. how do you get banned from the game, you ask? well, people who speak out against scammers and people who speak out against harmful chat board posts, people who attempt to get a refund after being scammed by this game, and people who speak out against bullying, all have been banned before in front of my eyes. this game will STEAL real money from you. they don’t care to apologize or refund you either, they just ban you. i don’t even know how to leave a decent review with enough warnings in it, i’m just so angry. this game is completely backwards and they do not care about their supporters or fans. if you haven’t already started playing this game, stay away from it unless you want to get robbed and ignored and see actually traumatizing things on the wildly unmoderated chat board daily.



By Wandee Styles


Heartless Greedy Cash grab

I’ve officially had it with this game. Cocone is being incredibly greedy and today is the last straw. They do not care about creating a safe space for players, there are no mods, and this game is absolutely NOT free to play friendly. Cocone you have become a horrible company offering absolutely nothing to paying players. The interface is dated. And the strawberry milk “perks” are a joke you’re literally paying 100 to get access to content you still have to pay for. I will no longer be playing HSD and I encourage all that are considering it to not be baited by the cute Sanrio characters because this game will leave you completely broke with their horrible pricing. Not to mention the random 48hr content they shove down your throat to pressure you to spend more. It is cruel and honestly vile considering the state of the world since the pandemic hit. Many people are still struggling to get by and want to find things they can enjoy for a time this game did just that but I soon learned they were just money hungry. DO NOT PLAY



By Picky_user


Beware of VERY unreachable customer service

NOT 4+ as it promotes gambling in the game with no way to realistically achieve any kind of free to play activity without getting extra frustrated. The language and bullying in the board is extreme too and no way is it even for under 13 years old. On top of that, the developers take your money and run with it. BEWARE. I am not the only one. Others have spent hundreds of dollars of real money too and gotten no service support for game crashes and bugs. The game makes multiple unauthorized charges and the management claims no responsibility. When a player tries to contest the charge ($1k! x2) with the credit card issuer, the game developer suspended her account as retribution. Not a single of their “management team” in the app has bothered to respond properly and take responsibility for all their fails. So yes download and play this app if you wanna encourage gambling in young ones and want them to learn how to be an online bully and be vulgar online. You can also get defrauded too. Wheeee




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