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About: Stay curious and keep learning. With Curio, you’ll get inspired with exclusive
audio from the world’s top publications, including The Wall Street Journal,
The Washington Post, WIRED, FT, The Guardian and many more.


 
  2024-12-20

Curio Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Curio Labs Limited



Verified email ✔✔

E-Mail: listen@curio.io

Website: 🌍 Visit Curio Website

Privacy Policy: https://curio.io/privacy

Developer: Curio Labs Limited




Privacy & Terms:

https://www.curio.io/privacy






3 Most reported problems 😔💔

4.0 out of 5

No I don’t want notifications

2022-04-27

by Spanish Sahara

Hi, I’ve asked to have this fix, customer service said something would be done about it. Every time I open the app I have to click *no* on not wanting notifications. Please fix this Curio. No mean no.

Also, how about a way to prevent these new blogger types from showing up in the feed? I signed up for this for the audio versions of traditional media. If I wanted a podcast I would’ve gone somewhere else.

No free tier

2022-05-04

by Heytherepeter

The stories seem pretty good, but after I finished my free tokens I can’t view any more.

I’d probably convert if there was a free tier where I could listen to a couple stories a week and be sure the value is there for me.

But instead I deleted the app from being annoyed at notifications for stories I can’t listen to.

Pedantic/patronizing selection and uninspired narration

2022-05-11

by Fkendisoanrjci

If you listen to audiobooks, you know that narrators sometimes fail to give voice to the characters. In curio it feels like the narrators have no idea what they are talking about and place emphasis in a way that feels totally untethered to the significant facts in the articles.

That aside, the articles themselves are often extremely anecdotal opinion pieces. They’re basically pieces where the author is just trying to sound smart without doing serious research. A lot of men are featured disproportionately to women, and there is a shortage of black and brown voices.

Instead of making listeners smarter, curio makes listeners more pedantic. So far, non of the news “curators” are really optimizing for quality, they are optimizing for ideas that validate perspectives of the target audience.

I give three stars because it is fundamentally a good idea and a good platform with decent execution, it just needs to make more of an effort to pick serious journalism from a more diverse set of voices (and not just some “star” authors and publications) with more facts and less speculation.


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