Contact Totality Support
Company Name: Germinate LLC
About: A total solar eclipse is among the most awe-inspiring events in nature, but few
people have had the opportunity to experience one. Totality by Big Kid Science,
a FREE educational app now owned by the nonprofit American Astronomical Society,
aims to help change that by helping you learn about eclipses and find your way
to upcoming eclipses around the world, including the 2023 annular and 2024 total
eclipses that will pass acros.
Totality Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Germinate LLC
Verified email ✔✔
E-Mail: totality@bigkidscience.com
Website: 🌍 Visit Totality Website
Privacy Policy: https://www.bigkidscience.com/privacy-policy/
Developer: Germinate LLC
Privacy & Terms:
https://bigkidscience.com/privacy-policy/
3 Most reported problems 😔💔
stopped working
by Ios 5 Was The Best
used to be awesome, now it no longer shows times when you tap, then crashes.
Ok in the beginning
by Dreamlincoln
When I first downloaded it for last year, it was absolutely amazing. I have done every update that they have put out but ever since the first update it’s glitchy it will not show your location even if you manually put it in it says it is not available this app was worth it in the beginning, but I would highly not recommend it
Version 4.0.0 Crashes
by RWinTex
This new 2026 Eclipse version crashes on launch. IPhone 13 Pro IOS 17.4. Please fix. Focus on the 2024 Eclipse. You could have waited until April 9th to release this version but no lets screw up the 2024 version a month before the eclipse. Unbelievable.
Have a Problem with Totality by Big Kid Science? Report Issue
Why should I report an Issue with Totality by Big Kid Science?
- Pulling issues faced by users like you is a good way to draw attention of Totality by Big Kid Science to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Totality by Big Kid Science customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Totality by Big Kid Science.
