Contact Sweet Home 3D Mobile

Contact Sweet Home 3D Support


Company Name:

About: Since its launch in 2006, Sweet Home 3D has become a trusted choice for millions
worldwide, with over 50 million downloads. Sweet Home 3D combines ease of use
with professional-grade functionality, allowing users of all skill levels to
create their dream spaces effortlessly.


 
  2024-11-25

Sweet Home 3D Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: info@sweethome3d.com


Verified email ✔✔

E-Mail: info@eteks.com

Website: 🌍 Visit Sweet Home 3D Website

Privacy Policy: https://www.sweethome3d.com/privacy.jsp

Developer: Emmanuel Puybaret / eTeks




Privacy & Terms:

https://www.notion.so/Sweet-Home-3D-Terms-Conditions-13ccf6557a08802b971ec995f00eaf5f






3 Most reported problems 😔💔

3.9 out of 5

Garbage

2024-12-23

by Andrew527526

Would probably be ok on a laptop with a mouse. Unusable on an iPhone or iPad. I get the impression that it’s a knockoff of better software. For $4, get a notepad and pencil instead. Sad, because I went with a paid app on purpose so I wouldn’t have to see ads or have my PII sold.

Worthless App

2024-12-24

by Dixie Normousss

This was unusable on my IPad. I had to view dozens of YouTube tutorials just to figure out how to draw a line. All the tutorials were by people with heavy accents that were impossible to understand. After five hours I managed to draw an outline of a floor plan. There are no instructions so after hours of effort I managed to only figure out what a few of the icons were for. I’m going to attempt a refund. I can draw a floor plan quicker with a drafting table and a pencil.

Fun but texture options are weird and dated and just got worse.

2024-12-25

by SanfordBeowulfBlue

I’ve been having a lot of fun with this but the most recent update killed my ability to import textures. The included library is very strange and importing my own was the only way to get close to what I want. I can still see the option but it doesn’t work anymore. Can’t click on a recently used texture while editing anymore either.


Have a Problem with Sweet Home 3D Mobile? Report Issue




Why should I report an Issue with Sweet Home 3D Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of Sweet Home 3D Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Sweet Home 3D Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sweet Home 3D Mobile.


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