Are you having issues? Select the issue you are having below and provide feedback to Fender Tone.
- Connectivity can be troublesome
- Presets on the app sometimes do not match the amp
- App crashes multiple times
- UX is eye-candy at the expense of usability
- Support can be unhelpful and slow to communicate
I am unable to download new presets to my GTX 100 OR my GTX 50. I get the error message "we're sorry something went wrong". My firmware is up to date as is my tone app. My wifi is configured and I am signed in.
Complete guide to troubleshoot Fender Tone app on iOS and Android devices. Solve all Fender Tone app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fender Digital, developers of Fender Tone.
Fender Tone® is the ultimate companion app to the Fender® Mustang™ GTX, GT, and Rumble™ Stage/Studio amplifiers. Fender Tone® connects wirelessly to your amp so you can edit your sounds in real-time from across the room, backup & restore your presets to the cloud, or choose from over 10,000+ presets in the Tone Community to download onto your amplifier. • Edit, save, and play in real-time through your connected Mustang™ GTX, GT or Rumble™ amp. • Intuitive 3D interface & responsive design for easy editing. • Endless sound tweaking for your Mustang™ GTX, GT or Rumble™ amps. • Search, browse and download over 10,000+ presets from the Tone community. • Discover presets by well-known artists & players created exclusively for Fender Tone®. • Create your own custom tone and share your presets with others.