Memory Match app not working? crashes or has problems?

Memory Match Status

Last Updated on 2017-08-21 by Picup Inc.

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Common Memory Match Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Memory Match app on iOS and Android devices. Solve all Memory Match app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Memory Match iPhone Issues and Solutions

Memory Match iOS app crashes, not working, errors
Memory Match iOS app network issues
Memory Match on iOS has black/white screen

Memory Match Android App Issues and Solutions

Memory Match has errors/crashing/not working
Memory Match server network connectivity issues
Memory Match has black screen

Memory Match iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Memory Match app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Memory Match app crashes or not working on Iphone (iOS):

Close and restart the Memory Match app on iPhone
Update Memory Match app to the Latest Version for iOS
Uninstall and reinstall Memory Match iPhone app
Update your iPhone to the latest iOS version

Fix Memory Match on iPhone unable to connect to server/internet connection issues::

To resolve Memory Match network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Memory Match black/white screen (blank screen) on iPhone:

Follow the Memory Match iOS app troubleshooting guide Here →

Memory Match Android App Issues and Solutions

Fix Memory Match not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Memory Match app issues:

Force Stop the Memory Match App
1. On android, goto "Settings" » click Memory Match app. » click "Force Stop".

Update Memory Match to the latest version on PlayStore

Clear Memory Match App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Memory Match app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Memory Match.

Fix Memory Match unable to contact server/ Memory Match internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Memory Match » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Memory Match » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Memory Match on android.

Solve Memory Match black/white screens issue on Android:

Follow the Memory Match android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Picup Inc., developers of Memory Match.

About this app

Memory Match is a brain training game that helps you improve memory and cognition.