Contact RollerCoaster Tycoon Support

by TanrrP

You know, I’m kind of sad. This used to be one of my favorite games on the pc when I was younger, but how it has been set up on the touch devices is an utter disappointment. You’ve turned an awesome game into one that is greedy and looking for money instead of letting us enjoy how this game used to be. Sure you could say you’re trying to provide us all with more content and abilities but we all know that that is a load of lies. You’ve turned a game that I would have happily paid $5 or $10 for on the touch devices into one that is merely impossible to progress quickly unless you fall into the In App Purchases Ponzi scheme. So I would ask you as a company, is your goal just to make money or allow the customer to thoroughly enjoy their experience playing your game. Enough with all of these in app purchases and get back to the real goal of creating an immersive, enjoyable game for all people whether they are rich or poor. Was really excited about this game, but have left disappointed. Hopefully I’m the only one that feels this way, but I know I’m not. Sorry you’ve felt the need to change the game so drastically as to entice the user to keep spending additional money. I’ll be glad to hear the day that you do end up going back to your roots and once again you’ll have a loyal fan. I know you have to make money somehow, but isn’t there another way?

by TheLadyOverThere

This is a pretty fun game for those of us enjoying the nostalgia of RCT, BUT..... the glitching makes it incredibly frustrating and honestly a little criminal if you’ve paid real money (which I did.) Two weeks and hours of gameplay later, I just deleted it. The game continuously doesn’t save work or doesn’t save cards earned. You usually don’t realize it until you suddenly realize “wait..... I put Go Carts there yesterday. Where are they?” You would think that your coins would reflect not purchasing something since it appears like it’s just not saving a gaming session but that doesn’t appear to be the case. It’s impossible to keep track of how many coins you are missing and what didn’t save so contacting support seems like it would be challenging since you don’t know what to ask for. Also, I could never get the “corporation” social team situation to work and that appears to be a pretty big deal in later levels. None of the teams I applied for accepted me and I even spent the money to start my own team and no one joined. I’m thinking that feature is broken? Who knows. I’m out. Again, this could have been really fun but it seems pretty sketchy that they are knowingly running a game that takes coins and doesn’t save work while still offering in app purchases.

by Rbranch302

I updated the iOS app from the Apple App Store on July 9, 2020 and now I LOST all my game progress from the past few years. I went from a level above 200 to level 1. The update removed my years of progress. I lost everything in the Main Park and Waterpark and had just restarted another scenario for restaurants. I also had created a corporation which never developed into anything because I used all the initial tickets. I can’t remember how much money was in each park but the Waterpark was more than 300,000,000 and the Main Park had more than 3,500,000,000 since I was just making money and not adding anything. I went from level 200+ to level 1 with the game giving me tutorial prompts. My Main Park had all rides installed, restaurants, shops... and had 100% rating in Food, Fun and Hygiene. My waterpark had all rides, shops and restaurants plus 4 collectors and 4 heart generator covering the whole waterpark with 100% satisfaction in all categories. I had multiple of the same items and rides installed and everything is gone. I also lost all the special event items like Christmas, Halloween and Easter items. I lost more than 3900 Tickets and 5700 hearts. I lost all the cards I purchased and collected over the past couple of years.