Contact RollerCoaster Tycoon Support

I downloaded this game as it was a blast from my past and I like these type of games to play when I need to decompress. I downloaded the game 3 days ago, loved it, was having fun etc. Every time I come back to the game, it asks which game do I want to continue, the current game or the saved game. Both are not user friendly in choosing because the stats on them never match what I know my stats are at. Having to choose one to get to the next screen, I always chose “current game” because its what made sense even though the stats didn’t match. My progressed was lost. I was only on level 18 so I was upset but still new so decided to just start over. So I did, and I made some purchases so I felt like I was back at where I was the day before. This is day three and the lost progression has happened AGAIN. There is also no way to retrieve my purchases(real USD spent) or any of my progress from the game. Which is confusing because I am logged into the Game Center and my Apple ID. If I’m logged in why do I keep having to choose which game I want to continue, and why is it always bringing me back to the very beginning of the game. There is also a lot of little glitches where I have to physically close the app because the game crashed or is frozen. Maybe that’s why my games keep getting reset? But being logged in you would think you will have an archive of past purchases or just a more user friendly way in staying logged in.

You know, I’m kind of sad. This used to be one of my favorite games on the pc when I was younger, but how it has been set up on the touch devices is an utter disappointment. You’ve turned an awesome game into one that is greedy and looking for money instead of letting us enjoy how this game used to be. Sure you could say you’re trying to provide us all with more content and abilities but we all know that that is a load of lies. You’ve turned a game that I would have happily paid $5 or $10 for on the touch devices into one that is merely impossible to progress quickly unless you fall into the In App Purchases Ponzi scheme. So I would ask you as a company, is your goal just to make money or allow the customer to thoroughly enjoy their experience playing your game. Enough with all of these in app purchases and get back to the real goal of creating an immersive, enjoyable game for all people whether they are rich or poor. Was really excited about this game, but have left disappointed. Hopefully I’m the only one that feels this way, but I know I’m not. Sorry you’ve felt the need to change the game so drastically as to entice the user to keep spending additional money. I’ll be glad to hear the day that you do end up going back to your roots and once again you’ll have a loyal fan. I know you have to make money somehow, but isn’t there another way?

This is a pretty fun game for those of us enjoying the nostalgia of RCT, BUT..... the glitching makes it incredibly frustrating and honestly a little criminal if you’ve paid real money (which I did.) Two weeks and hours of gameplay later, I just deleted it. The game continuously doesn’t save work or doesn’t save cards earned. You usually don’t realize it until you suddenly realize “wait..... I put Go Carts there yesterday. Where are they?” You would think that your coins would reflect not purchasing something since it appears like it’s just not saving a gaming session but that doesn’t appear to be the case. It’s impossible to keep track of how many coins you are missing and what didn’t save so contacting support seems like it would be challenging since you don’t know what to ask for. Also, I could never get the “corporation” social team situation to work and that appears to be a pretty big deal in later levels. None of the teams I applied for accepted me and I even spent the money to start my own team and no one joined. I’m thinking that feature is broken? Who knows. I’m out. Again, this could have been really fun but it seems pretty sketchy that they are knowingly running a game that takes coins and doesn’t save work while still offering in app purchases.