Contact Mary le Chef Support

by 1jaxsgirl

I have been a huge fan of gamehouse stories. I think I have purchased just about every single one of them. Sure, I favored some over others but they were all amazing! Great graphics, funny storyline, lovable characters. Unfortunately over the last 3 months I have been sorely disappointed in every game I’ve purchased.
First, it was one of the Hearts hospital game. It kept booting you out of your game to the main screen. Repeatedly.
Then, I saw that Love Boat:part 2 was out. I couldn’t have been more excited. Then I tried to play. Boy, was that a mistake. You got booted out, customers would ask for items that didn’t exist, flaw after flaw.
Now, this game. It played fine through the first chapter. I could tell that this would not be one of my favorite games but I chose to purchase anyway. Guess I’m a glutton for punishment. As soon as I buy the full game, problems start. You are not only booted out of the game but you literally can’t play! A screen flashes with a million error codes. Chef Mary would be talking to someone and simultaneously another Chef Mary would appear in the background like a bad doppelgänger! It continued to happen with multiple characters & boards. This was also an issue with Love boat 2.
I don’t understand how you can make multiple 10 star games for years and then make 1 star games. Nobody’s perfect so I was willing to give them a second (and now third) chance. I’m running out of chances. 🥺

by Kritlit

I've been a Gamehouse supporter for years. I pay the monthly subscription for my laptop. I've seldon been disappointed. So when I found myself in the hospital with nothing to do, I tried this game. The trial played perfectly so I purchased the full game. It's unplayable. Error codes at every screen. No mouse. No tasks to complete. I can't complete any purchases upgrades for the shops. I did try to email my concerns to the address supplied to other customers, but was undeliverable. I'm on as iPad 2, operating system 12.1.4.

by RealIcyPrincess

I just downloaded this game and I can’t even play it! I love gamehouse games! Delicious Emily, Fabulous Angela and more. I’m very disappointed in this game! As soon as you pass the choose your difficulty level screen all you get is pop ups of errors and error codes. Three pages worth. It’s a shame because I probably would have loved this game too!