Contact Clash of Queens Support

I logged in one day just to see I was completely logged out of my account. It has me as if I was starting a new game. So I had to re log in my account by logging in using Facebook. Low and behold items that I earned were missing. I had over 18,000 arrows in the monster hunt area and the were basically down to like 2000 or some. I immediately contacted support which considered of several automated responses before I get a real response which was days later saying the tech support could find my problem. They do this often to players. Basically act as if they don’t see the issue as if you are lieing or basically disregard you to the point you just give up trying to fight for your things you earned. They can so called find when a player is cheating but all of a sudden can’t find issues for genuine true players. I earned a thing I have in this game by purchase or rewards through the game. All I ask is for them to replace what was took from me during a glitch that logged me completely out but the won’t even do that. We spend money to play but don’t get the true support we deserve.

While the game has a very deep and interesting design, everything is skewed toward money players. I also believe there are questionable relationships between certain players (mods) and the developers. Players are allowed to have multiple positions on the same server. This leads to the funneling of resources to one super position and exaggerated growth. Game mods are allowed to play positions, which is a huge conflict of interest. Game features are poorly explained and anyone that knows of the hidden “features” has a large advantage. I would not recommend this game unless your willing to play at a disadvantage in knowledge and have deep pockets.

If you’re not willing to fork over a lot of money to play this game, be prepared to be very frustrated. I had two castles (because you have to have a farm if your going to succeed in leveling up the free way) and -big surprise- the one that I spent the most money and time on (the biggest one) suddenly disappears and has a passcode lock? I never set one. And it can’t send a passcode to my email because it’s bonded to Facebook... oh well... a lot of time, effort and money wasted- you can complain and write tickets to the support team all you want, still waiting for my reply from last year.