Contact CodyCross Support

by Iron Maiden3

My biggest problem & it’s one that causes me to not play for months at a time is the worthless pop up video ads right before you play a puzzle & now immediately after you finish before you can collect the daily or anything else! The majority of the ads are gambling ones that violate people’s right that do not want to see those! They want to collect ad revenue, then they should have an ad bar at the bottom of the screen! Update, WE KNOW WHY THERE ARE ADS, BUT ITS HOW YOY HAVE THEM DOING! Before you play a puzzle & now immediately after the puzzle ends before anything else can happen! RUN AN AD BAR AT THE BOTTOM INSTEAD OF VIDEO ADS THAT YOU HAVE TO HIT X ON MULTIPLE TIMES TO CLOSE OUT! Another update. Excuses is what they continue to give! They refuse to admit to being greedy over a lousy app game! Bye bye game!

Last update! The developers LIE! You can pay $.99 to do ad free! If everyone that played the game paid that for ad free, then what excuse are the lying developers going to give? That $.99 is a one time fee! They would still maintain the game! This is why lying developers of stupid app games NEED LAWSUITS TAKEN OUT! They are doing ads & refusing to respond to not running ad bars for a reason! Never once has this pathetic developer given me a response to why it’s only video ads & not an ad bar! Everyone pay the $.99 & see if it stays ad free & updated!

by Nknmtkn!

I have enjoyed playing this game for quite a while now but lately every day you keep trying to sell ad-free versions. I am not against ad-free games and buy them regularly but $7.99 is way over what I am willing to spend. The highest I go is $4.99. That being said, as soon as your ad-free version became available you increased your ads ten-fold. If you think that will convince me to pay for no ads, think again. In fact, if you hit this game with even more ads I will delete the game and strongly urge others to do the same. I don’t mind paying for something…even FREE games but I will NOT be taken advantage of. Do you suppose you could see your way clear to lower the price a few dollars and I definitely will buy it. Today: for the past few weeks, this game will not download. After a few windows where it says it’s gathering game play, nothing happens. I am so tired of these glitches that when I get done contacting you, I am going to delete the game.

by Paintballduke22

I never leave reviews on apps, but I needed to for this one. I have been playing and enjoying CodyCross for at least a year now. There has always been ads in this game, but typically you could get through a few puzzles before a single ad would pop up. As a fellow developer, I found this reasonable. Recently, this game has changed to 1 video ad AND 1 interactive ad for every puzzle you solve (ranging from ~7-15 words). There is also no way to pay to disable ads, which should be easy functionality here in 2019. At this point it feels like a barrage of ads with no end in sight. Thanks for the fun while it lasted, I want to like your game but your user experience is going down down down.

The premise of this game is that of a crossword puzzle with a little twist. When you solve a word, typically this triggers a few letters elsewhere in the puzzle to solve themselves to help you out. The character is whimsical and completely irrelevant.