Contact Shaka Maui Audio Tour Guide Support

by Aer151

App was great for navigation and you download so you have it without service. Guide was good but felt he kept repeating same things. There were several things I thought were missing to better plan the journey. First, ability for it to recognize items you saved and announce those stops. We actually missed one because it was not an announcement. Two, wish I could have just said skip some stops which would allow me to better plan. But I had no idea what was coming until close to the stop not really allowing for planning out the day at least some. Also, I couldn’t zoom in prior to even try to map out as well. I do wish there were live updates, such as the fact pretty much none of the waterfalls have water or very little running. So majorly of stops were disappointing and definitely would not have gone to seven scared pools had they provided real time updates. Overall did the basics and had some good information. On the way back for some reason it had trouble and kept announcing stops already had even though it recognized I completed the road to Hana and was on my way back so shut it off and we just drove and hit a few spots that were busy and we skipped.

by Femalelonetraveler

I debated between signing up for a tour or doing the drive myself since I have a car. I though buying a tour would be safer for a female lone traveler like myself but the tours are so expensive! I decided to download the app & took the reverse route for a fraction of money that tours are charging . I made the best decision in doing that! The app. goes over a lot of details esp. safety and timing . I had my own private guide in the car with me along the way. I even took a few wrong turns and it brought be back on track. It kept me on track with the time too, making me decide which stops to make or not . I left Paia at 8:00 am and was back safely before 6:00 , plenty of daylight! I have to tell you though , the guide is very concerned about your safety and the first part of the tour will warn you about driving through unpaved roads as the rental agencies strongly discourages it! I had to pull over and ask a tour bus driver (parked in one of their stops) if he thinks I’ll make it with the car I have. A regular 4 door sedan. Driver said don’t worry I’ll be ok. Well, I went through those roads with a sedan and did just fine ! I highly recommend this app for anyone doing the road to Hana! I learned so much about the history of Hawaii along the way and the music they played in between points are impeccable! I had the best day in Maui today ! Thanks Shaka app for a stress free, and VERY economical way to the road to Hana!

by CH222222222

We were recommended to this app by a friend, and we did the Road to Hana, Maui. It was scary! The music did get annoying on the way back so we would pause it, and then the tour guide would start back up again automatically.
You should preview the spots on the tour 2 days before you plan to go, and make your reservations. Also, do your research—certain days of the week may be less crowded.
If we knew that we would preview the spots on the listing ahead of time the night before, perhaps we would have booked the black sand park reservation ahead of time. Unfortunately, we passed the black sand park and did not have a reservation, but felt frightened enough of the road that we did not go back. We went all the way past Hana and did not reach the seven springs. We appreciated the reminder to turn around, providing us a time estimate for the way back. We were able to visit a public waterfall that people were swimming in. It was very far to get there. Heading back west toward the OGG airport on the road to Hana, was tricky since the stop sign for the one way roads favored the East bound traffic as they could come closer to the stop. It is dangerous to go in reverse.
Overall, we survived thankfully and mostly in part a great thanks to the tips on tracking time and ensuring we have enough drive time for the journey back.