Contact The Metronome Support

by Bumptious B

First, I want to commend these folks for offering a free metronome with all the subdividing bells and whistles. That is mighty, mighty cool and I’m a fan on that basis alone. That said, the swing beat setting is so glitchy it is absolutely unusable at any tempo -it is, sadly, the worst I’ve ever experienced. I haven’t had it very long and haven’t explored the other subdivisions but it don’t mean a thing if it ain’t got that swing. On a less dismal note, it would be great if, in the wide variety of sounds offered, there was an actual, simple metronome click. Tough one to rate star-wise as it is almost an incredible app but it fails on its most elementary mandate. A fix of these tempo glitches would warrant so many stars. I wish the developers well...

1 YEAR LATER

After posting my review, the developers were quick to reach out - much appreciated! The only recommendation I got was to update my iOS and app regularly - already do that. Not only did that not fix the problem, in the past weeks, the problem has gotten worse. Now, not only is the swing feature useless due to dropped beats, now the triplet feature drops beats and bounces the “1” around randomly - even at slow BPM.

Again, I love the concept but the product has moved from one setting being unusable to two. Sorry to see this great idea get worse. So many awesome options don’t mean much when the central function fails.

by A Mercer

This app is useless to me without Landscape mode for iPad. Most people have an iPad case and i have the Logitech Combo Touch with keyboard and trackpad. It’s like a mini laptop and props itself up on a side table next to my kit or anywhere. The app is probably fine on the phone but I don’t want to learn two separate apps for lack of a LANDSCAPE feature missing. The audio out plug and lightning power cord are on opposite sides of the 7th Gen iPad. Which end should I prop it up on to use? Oh, yeah it won’t work unless it’s unplugged from the audio or the power. Did anyone making this app ever use an iPad? I’ve never seen an iPad case that props it up in portrait configuration. I Googled to fine “best metronome app FOR iPad”. Your marketing team will be happy to know your app shows up first in the search. It may be the best in function, but without Landscape mode, it’s the WORST in the real world for iPad.

by Rogerw

I really love the device. I play drums and this device really helps keep me on the beat. My problem is with the application. Occasionally when the application updates it deletes my song library, and there is no way to backup the library. I had a song library with about 200 songs in it, and after an update the library is gone. Really a pain to have to re-enter all my songs.

Update October 2019
With help of support, there is a hidden menu that can restore your music library, but in my experience it only brings back about half of my songs. In my conversation with support they promised that iCloud backup of the music library was coming. This week, my music library disappeared again, and of the 200+ songs I had in the library only 90 songs restored. From what I can see there is still no iCloud backup, so I am done re-entering my songs library by hand. I love the device but the app leaves a lot to be desired.

Update December 2019
The app now deletes my song library every day, and the restore functionality no longer restores anything. Emailing support is basically useless as they have no answers, and no ideas when the library issues will be fixed.