Sugun Status

Last Updated on 2018-12-17 by Ehost Ltd

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Common Sugun Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sugun app on iOS and Android devices. Solve all Sugun app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sugun iPhone Issues and Solutions

Sugun iOS app crashes, not working, errors
Sugun iOS app network issues
Sugun on iOS has black/white screen

Sugun Android App Issues and Solutions

Sugun has errors/crashing/not working
Sugun server network connectivity issues
Sugun has black screen

Sugun iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sugun app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sugun app crashes or not working on Iphone (iOS):

Close and restart the Sugun app on iPhone
Update Sugun app to the Latest Version for iOS
Uninstall and reinstall Sugun iPhone app
Update your iPhone to the latest iOS version

Fix Sugun on iPhone unable to connect to server/internet connection issues::

To resolve Sugun network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sugun black/white screen (blank screen) on iPhone:

Follow the Sugun iOS app troubleshooting guide Here →

Sugun Android App Issues and Solutions

Fix Sugun not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sugun app issues:

Force Stop the Sugun App
1. On android, goto "Settings" » click Sugun app. » click "Force Stop".

Update Sugun to the latest version on PlayStore

Clear Sugun App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sugun app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sugun.

Fix Sugun unable to contact server/ Sugun internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sugun » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sugun » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sugun on android.

Solve Sugun black/white screens issue on Android:

Follow the Sugun android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ehost Ltd, developers of Sugun.

About this app

this app provides you FREE CALLS, FREE VIDEO CALLS as well as FREE TEXTS MESSAGES with any kind of attachments (video, photo, audio) to other this app users. In addition with this app you can call any number in the world at very competitive this app-rates.