Lollapalooza USA Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Lollapalooza USA. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Lollapalooza USA. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of C3 Presents, LLC
Read 3 Customer Service Reviews 😭😔💔
Schedule function almost unusable
by Bdesign
I don’t know who thought the layout/function of the schedule needed to be changed, but they should be fired immediately. It’s seriously terrible and essentially unusable. Why fix what wasn’t broken?
Redesign is awful
by Afoyy
The 2018 version was so much better than this year!! I don’t like that on the MyFest page you can’t compare the stages in the same view. Last year I could make a schedule where I could see the times, stages, and of course artist names in order as I went through the day. Why would you take that away?? Now I am scrolling around on hard to view pages where I can’t see everything all at once. Super disappointed. I’m literally using notes on my phone to make a schedule because the app is so bad and confusing this year.
Good idea, terrible execution
by DiscPrincess
While I'm sure the developers meant well, they failed miserably in several key places:
1. Wristband activation using Facebook times out and does not work. Multiple friends and I were not able to successfully register our wristbands this way and had to drop back to the manual option. The manual option requires you to type in tons of personal info and the developers didn't pick the right keyboard type for each UITextField, causing dozens of extra taps to get caps and numbers entered right.
2. While registering manually, if you decide you want to read the fine print about lolla cashless, the app makes you completely start over entering your CC info - why aren't the terms presented as a modal view controller?????
The rest of the app for scheduling and exploring artists is great, but you know what they say - you only get one chance at a first impression.
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- If you are a Lollapalooza USA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lollapalooza USA.
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