Visual Support Logiciel
Nom de la société: SightCall
À propos: SightCall is a live video SaaS enabling visual support for enterprises enriched by Augmented Reality
and Artificial Intelligence insights.
Siège social: San Francisco, California, United States.
Visual Support Présentation
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
Captures d'écran officielles
Détails du produit et description de
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.
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Par Ju424242424242
High video quality!
The call made with my customer support was amazing. Thanks to this app for the help!
Par Patrick94812
Awesome app!
Definitely the best seamless experience for customer support.
Par Louisleroi
Très bonne application
Une application innovante qui permet une communication plus approfondi et peut permettre une résolution des problèmes à distance grâce au partage d'écran sur lequel des information peuvent être transmise. Cependant la méthode d'appel peut être amélioré.
