🏷️ À propos: ServiceDesk Plus Cloud for iOS enables you to access your IT service desk and perform a host of activities from your mobile phone. Now you can provide uninterrupted IT support to end-users anytime and anywhere using your mobile devices, just as you would in ServiceDesk Plus on the web.
Oui. ServiceDesk Plus | Cloud est calme, sûr à utiliser mais à utiliser avec prudence. Ceci est basé sur notre analyse NLP (Traitement du langage naturel) de plus de 4 avis d'utilisateurs provenant de l'Appstore et la note cumulative de l"Aappstore de 5.0/5 . Score de sécurité Justuseapp pour ServiceDesk Plus Cloud Est 39.8/100.
Oui. ServiceDesk Plus | Cloud est légitime, mais pas 100% légitime pour nous. Cette conclusion a été obtenue en passant 4 ServiceDesk Plus | Cloud avis d'utilisateurs via notre processus d'apprentissage automatique NLP pour déterminer si les utilisateurs croient que l'application est légitime ou non. Sur cette base, Justuseapp Score de légitimité pour ServiceDesk Plus Cloud Est 55.5/100..
ServiceDesk Plus | Cloud fonctionne la plupart du temps. Si cela ne fonctionne pas pour vous, nous vous recommandons de faire preuve de patience et de réessayer plus tard ou Contacter le support.
The mobile app is designed to allow technicians to provide resolutions to end-users by getting the full picture of the issue at hand, collaborating with other technicians, providing required approvals, obtaining solutions directly from the knowledge base, and conversing with end-users on the mobile app itself.
ServiceDesk Plus Cloud for iOS enables you to access your IT service desk and perform a host of activities from your mobile phone.
Now you can provide uninterrupted IT support to end-users anytime and anywhere using your mobile devices, just as you would in ServiceDesk Plus on the web.
● Optimize IT service desk KPIs using closure codes and status change comments.
● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.
● Auto-populate the ticket description when users reply to technicians from the app.
● Monitor IT technician's productivity with the worklog timer under request details.
● Create knowledge base articles with rich-text formatting.
Among other capabilities, it is also a great place to keep track of all announcements.
● Customize the ticket details view with the desired fields.
● Leverage multiple login methods, including SAML authentication.
● Execute field and form rules when adding or editing a request.
The app even facilitates scanning and managing multiple assets simultaneously.
